Emergency Services

When it’s an IT emergency, we’re the people to call.

When something goes wrong on your network, you need an IT partner who won’t let you down. We’ve developed our ServerDown!^® service to provide urgent on-site care when an unexpected critical failure happens. 

Fast emergency on-site response. Guaranteed.

If you are a Support365^® plan member, we promise – no, we guarantee to respond in a hurry. If a Dataprise technician doesn’t arrive at your office within four (4) hours of your emergency ServerDown!^® call, we’ll credit you the cost of the visit, up to $400! That’s the kind of service level guarantee that other IT firms only offer to their largest clients.

We’ve expanded our ServerDown!^® response guarantee to include the Cloud.

Now, we’ll also respond to any Cloud-based emergency within 1 (one) hour of any Cloud-based system outage.

Service available with: (links)

If you are currently in need of emergency IT assistance, please don't hesitate - call us now!: 1-888-519-8111

"I contacted Dataprise and requested help. Modern technology is potentially lethal to the few working brain cells I have left. I was at my wits end when Dataprise came to my rescue.

Thanks to the help of a very patient technician, all of my issues were resolved. I can't thank you enough"

Learn who this is
Accountant, CPA
Small Accounting Firm.

You can count on our availability and responsiveness when it comes to emergency IT support services in:

• Washington DC
• Maryland
• Virginia
• New York
• Philadelphia
• New Jersey