Managed Services
We've developed a powerful suite of essential yet affordable managed services that complement our Signature® Network Support plans and give our
clients everything they need to compete in today's technology-driven business environment. You can choose the Managed or Managed+ Services below that you need to enhance
a Signature® Network Support plan or select individually to augment the technologies you
already have in place.
 Click to open service descriptions
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Our specialized device monitoring software let's us be there, even when we're not. Click here
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Our specialized device monitoring software allows us to configure your critical network systems (e.g. e-mail, servers,
available disk space, backup applications, critical virus detection, etc.) to proactively
alert the Dataprise Technical Support Center in case of a failure or potential problem with your network. In the event a problem
is detected, we will immediately take corrective action remotely – providing an essential tool to ensure network
reliability and availability. Moreover, our Watchdog™ service is a great supplement
to your on-site engineer when he or she is not scheduled on-site or during off-hours.
Dataprise Watchdog™ Remote Network Monitoring can save you time and money by allowing us
to identify network problems before they occur. In fact, many problems can
be resolved quickly by our remote Help Desk, which allows you to reserve on-site
support hours for preventive maintenance or for only the most serious network problems.
Watchdog™ Remote Network Monitoring Overview:
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Continuous device monitoring of critical network systems (servers, routers, e-mail, WWW, etc.) |
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Proactive trouble alerts sent to the Dataprise Technical Support Center |
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Saves time and money by identifying network and application trouble before it occurrs |
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Client Web login to view network status |
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Perfect compliment to our Signature® Network Support plans, included in ALL |
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Installation and configuration included |
Monitoring types:
Standard 9x5 Monitoring — from 8:30AM - 6:30PM EST, Monday through Friday
Enhanced 24x7 Monitoring — 24x7, 365 days per year
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Call 1-888-414-8111 or click HERE to purchase now!
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Note: High-speed Internet connection required. Prices subject to change without notice.
Contact a Dataprise representative for complete details.
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Comprehensive managed security to protect your network. Click here
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Our Managed Security Service helps protect your entire network from intrusions and attacks. Our systems continuously
monitor your firewall, implement recommended security policies, maintain your user access lists, set thresholds and limits,
provide monthly reporting, and help eliminate hackers and unwanted visitors through our intrusion detection techniques.
Managed Security Service Overview:
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Constant monitoring of your SonicWALL firewall for viruses, hackers, spyware and network attacks |
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Enforcement of remote access policies |
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Daily, weekly and monthly activity reports of all firewall activity |
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Restricted access measures (e.g. to block access to gambling or pornography sites) |
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Quarterly proactive network intrusion scans |
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Client Web login to view network security reports |
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Perfect compliment to our Signature® Network Support plans |
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Installation and configuration included |
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Call 1-888-414-8111 or click HERE to purchase now!
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Note: High-speed Internet connection and SonicWALL firewall appliance required. Comprehensive Gateway Security Suite (CGSS) license required for some features. Prices subject to change without notice.
Contact a Dataprise representative for complete details.
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Remote, secure and reliable data backup for your critical workstations and servers. Click here
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Our fully automated remote backup service provides the ability to back up critical system data
remotely and securely to our carrier grade data center right over the Internet. Featuring
automatic data compression and secure data encryption, our Remote Data Backup service helps
to ensure that your network data remains available even if a critical computer failure occurs.
NEW! Now with DualStor™ two level tapeless protection! — Each version of the Dataprise
Remote Data Backup system now includes a secure external hard-drive for on-site backup which is itself backed up to our carrier grade data center.
Remote Data Backup Overview:
| Workstation Version |
Server Version |
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Remote data backup software capable of archiving PC or Macintosh workstations in compressed storage increments of up to 500 Gigabytes |
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Remote data backup software capable of archiving Windows Server computers in compressed storage increments of up to 5 Terabytes |
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Incremental backup storage of up to 3 versions of trailing data |
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Incremental backup storage of up to 5 versions of trailing data |
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Runs automatically, unattended 7 days per week |
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Runs automatically, unattended 7 days per week |
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Ideal for executive workstations or critical laptops |
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Ideal for workgroup and business application servers |
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Online Web recovery restore |
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Online Web recovery restore |
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DualStor™ two level tapeless protection (on-site and off-site backup) included |
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DualStor™ two level tapeless protection (on-site and off-site backup) included |
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Installation included |
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Installation included |
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Microsoft Exchange, SQL Server 2000/2005 and open file backup capability included |
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Call 1-888-414-8111 or click HERE to purchase now!
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Note: High-speed Internet connection required. DualStor™ protection does not apply to mobile laptops. Prices subject to change without notice. Contact a Dataprise representative for complete details.
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A Dataprise Managed Web site provides a high-performance hosting platform for your organization's online presence.
Maintained by our expert support staff and 24x7 active monitoring systems, a Managed Web site meets all your hosted
Web server needs.
Managed Web Hosting Overview:
| Standard Version |
Premium Version |
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High performance Microsoft IIS hosting platform |
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High performance Microsoft IIS hosting platform |
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ASP, ASP.NET, Perl, PHP, XML script support |
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ASP, ASP.NET, Perl, PHP, XML script support |
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250 Megabytes site storage |
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500 Megabytes site storage |
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24x7 active monitoring |
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24x7 active monitoring |
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Carrier grade hosting facility |
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Carrier grade hosting facility |
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Monthly Web statistics reporting |
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Monthly Web statistics reporting |
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Site access via FTP and FrontPage extensions |
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Site access via FTP and FrontPage extensions |
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Daily system backups |
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Daily system backups |
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SQL Server 2000/2005 / MySQL database support |
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Dedciated bandwidth - 512kbps |
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Call 1-888-414-8111 or click HERE to purchase now!
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Note: Prices subject to change without notice. Contact a Dataprise representative for complete details.
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Services to ensure that information flows smoothly across your network. Click here
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All Signature® Network Support plans include our Internet Management Suite
featuring services that are often overlooked but are critical to ensuring that your network information keeps flowing.
These essential services are only available to our Signature® Network Support clients and
are included at no additional charge with all plans.
Internet Management Suite Overview:
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Domain Name Service Management |
Primary and secondary DNS management for your Internet domain.
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E-mail Bagging Service |
Electronic mail redundancy and store-and-forward delivery in the case of your primary e-mail server's failure.
Since incoming e-mail never stops, the Dataprise E-mail Bagging Service (EBS) protects your organization's
e-mail from being returned to senders and helps ensure that e-mail messages are not lost in the event of
a failure of your mail server.
If an outage is detected, the Dataprise EBS service immediately redirects
your incoming e-mails to our mail backup systems where they are maintained in a queue until your mail server
is restored, at which point all stored messages are automatically transmitted to your mail server
(EBS provides up to 5 days and 10 Gigabytes of electronic mail store and forward capability for a single domain).
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Call 1-888-414-8111 or click HERE to purchase now!
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Note: Contact a Dataprise representative for complete details.
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Server colocation services located in a secure carrier grade data center. Click here
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Your critical application servers, our high-speed Internet connectivity and hardened carrier grade data center work together to provide
a high-speed, secure and reliable hosting platform. And don't forget our expert support that's always on the job.
Dataprise Managed+ Colocation Services offer your organization an affordable choice to deploy your critical systems
quickly and efficiently in a high-availability environment.
Dataprise Managed+ Colocation Services are perfect for Signature® Network Support
plan clients who wish to maximize their support dollars by utilizing the same service provider for their colocation needs.
And getting started protecting your IT investment couldn't be easier — we can build, test and even pick up your servers
from your office if required.
Managed+ Colocation Services Overview:
| Standard Version |
Premium Version |
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Server colocation at our carrier grade data center facility located in Northern Virginia, featuring a hardened, secure facility with climate control, redundant power generators, tier 1 Internet connectivity and available 24x7 technical support |
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Premium version includes all Standard version features |
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Dataprise Watchdog™ enhanced active application monitoring |
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Up to 100mbps upstream Internet connections available |
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Additional Dataprise Remote Data Backup SAN storage |
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Available by the U, up to 42U per equipment rack |
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Firewall gateway access |
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Dataprise Watchdog™ Standard active port monitoring |
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Anti-virus software with automatic updates |
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Dataprise Remote Data Backup SAN storage |
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Server patch management and administration including 2 hours Help Desk support monthly |
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DNS management |
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Monthly Web statistics reporting |
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Equipment installation support |
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Call 1-888-414-8111 or click HERE to purchase now!
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Note: Contact a Dataprise representative for complete details. Prices subject to change without notice. Colocation hardware and software to be provided by client and not included unless client enters into separate Dataprise equipment leasing agreement.
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Dataprise provides Microsoft Exchange e-mail hosting for clients who don't wish
to make the investment in their own Microsoft Exchange server
infrastructure. Located in our carrier grade data center, our clustered and redundant Microsoft Exchange servers provide the horsepower and peace
of mind to support your organization's messaging needs.
Hosting e-mail doesn't mean you have to sacrifice features either! Our business grade e-mail hosting services provide each of your users with a mailbox,
contact list, task lists, and private and public calendar access — all accessible from a full version of Microsoft Outlook or via any Web browser
utilizing Microsoft's Outlook Web Access (OWA).
Managed+ Exchange E-mail Hosting Overview:
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Microsoft Exchange 2007 remote accessible mailbox priced per user (10 user minimum) in 500 Mb, 1Gb, and 2Gb disk space storage options |
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Internet accessible via Microsoft Outlook client, POP or Outlook Web Access (OWA) |
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Web based control panel for direct administration of Exchange mailboxes or optional access to 24x7 Help Desk for full support |
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Automatic inbound and outbound anti-virus message scanning included |
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Automatic anti-SPAM filtering included |
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OWA spell check and auto-signature support included |
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Optional wireless BlackBerry® and Microsoft Windows Mobile device access |
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No server hardware or software purchase required |
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Easily add users as you grow |
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Call 1-888-414-8111 or click HERE to purchase now!
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Note: High-speed Internet connection required. Prices subject to change without notice. Wireless mailbox support for BlackBerry® and Microsoft Windows Mobile® devices only (wireless devices not included). Valid license for desktop e-mail software such as Microsoft Outlook required. Contact a Dataprise representative for complete details.
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Dataprise provides your entire organization anti-SPAM e-mail message filtering seamlessly and easily from a hosted, central environment
that has state-of-the-art SPAM detection capabilities. Our technology will allow you to manage your communication policies from one central
location and will help ensure that only e-mail messages that your users want to see get through. Best of all, since the Dataprise Managed+
Anti-SPAM Service is 100% hosted, there's absolutely no hardware or software to purchase or install. And we handle all
the maintenace for you.
Your network doesn't take the hits, we do — One of the best features of our hosted anti-SPAM
service is that your network resources are spared the constant barrage of incoming spam messages.
Since we filter SPAM out before it ever reaches your network, our anti-SPAM service helps ensure that
your network performance stays high and that your users stay productive.
Managed+ Anti-SPAM Service Overview:
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Web based interface for users to manage junk e-mail, white lists and block lists |
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Daily e-mails of all quarantined e-mail sent to each user |
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No compatibility issues with different operating systems |
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Dataprise E-mail Bagging Service (EBS) included (learn more) |
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No server hardware or software purchase required |
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Easily add users as you grow |
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Call 1-888-414-8111 or click HERE to purchase now!
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Note: Prices subject to change without notice. Contact a Dataprise representative for complete details.
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