| Q. |
What are Managed Services? Do I really need them? |
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| A. |
Dataprise's newest technology toolset, Managed Services, enables us to take an even more proactive approach to meeting your network needs. And yes,
you do need them! In addition to our expert network engineers and fantastic world class service, we use sophisticated technology and software to allow our clients to better leverage technology to
compete more effectively.
ALL of our Signature® Network Support plans include one or more Managed Services.
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| Q. |
What if I don't have a Signature® Network Support plan? |
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| A. |
Except for our Watchdog™ Remote Network Monitoring and our Internet Management Suite, all Dataprise
Managed Services are available on an à la carte basis.
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| Q. |
Why is it important that Dataprise Managed Services are located in a Carrier Grade Data Center? |
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| A. |
Unlike many smaller providers that don't fortify their Managed Services with a tier-1 carrier grade data center, Dataprise
has partnered with Savvis Communications to ensure
that all its network services are maintained by an industry leader.
This is important because all computer systems are vulnerable to loss in case of a disaster and your business can't afford downtime. Utilizing a hardened, secure data center for Managed Services such as Colocation and Remote Data Backup provides peace of
mind that your systems will be available when you need them.
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| Q. |
How do I know which Managed Services I need? |
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| A. |
Call 1-888-414-8111 and we'll help you find the best combination of Managed Services for your business needs.
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| Q. |
Can I add a Managed Service to my support plan anytime? |
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| A. |
Yes! Just give us a call at 1-888-414-8111.
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