Current Job Postings

Position: Network Field Engineer (Senior and Mid-Level)
Location(s): DC Metro / Baltimore / Philadelphia
Timeframe: Immediate

We are looking for only the best network engineers to join our world class technical team. Candidates should possess demonstrated hands on knowledge of heterogeneous LAN technologies and the ability to problem solve in a dynamic environment. Position responsibilities:

• Installing, integrating and supporting desktop and server technologies
• Interfacing with clients and communicating with management
• Ability to work well in a team or individually
• Strong technical and problem solving skills

For consideration, Mid-level candidates must have:

• 3 years of related experience. See footnote below.
• A Bachelor's degree or equivalent in Computer Science, Information Systems, Engineering, Business, or other related field. See footnote below.

For consideration, Senior-level candidates must have:

• 5 years of related experience. See footnote below.
• A Bachelor's degree and MCSE or a Master's Degree or equivalent in Computer Science, Information Systems, Engineering, Business, or other related field. See footnote below.

*Note - In some cases, the following will be considered in place of minimum education and experience: unique education, specialized experience, skills, knowledge, training or certification; quality of experience; national recognition; exceptional Grade Point Average. Related experience may be substituted for education. Education and experience requirements will be determined by Dataprise prior to hire.

Back to top

Position: Help Desk Engineer
Location(s): DC Metro
Timeframe: Immediate

We are looking for only the best help desk engineers to join our world class technical team. Candidates should possess demonstrated hands on knowledge of heterogeneous LAN technologies and the ability to problem solve in a dynamic environment. Position responsibilities:

• Provide user support services including help desk functions and user training.
• Provide phone and in-person advice to users in areas such as e-mail, directories, desktop applications, and project-specific applications.
• Perform troubleshooting of problems in hardware, software, peripherals and communications.
• Conduct user needs assessments.

For consideration, Mid-level candidates must have:

• 3 years of experience. See footnote below.
• BA or BS degree in any field. See footnote below.

*Note - In some cases, the following will be considered in place of minimum education and experience: unique education, specialized experience, skills, knowledge, training or certification; quality of experience; national recognition; exceptional Grade Point Average. Related experience may be substituted for education. Education and experience requirements will be determined by Dataprise prior to hire.

Back to top

Position: Account Executive
Location(s): New York City / Philadelphia
Timeframe: Immediate

We are looking for entrepreneurial sales executives to join our growing team for ground floor opportunities. In addition to having demonstrated outside sales experience and possessing business development skills necessary to identify, capture and grow new opportunities, candidates should be comfortable working independently with limited supervision. Substantial professional and financial growth opportunities are part of this position.

Position responsibilities:

• Promotes and sells Dataprise products and services through business development activities including, but not limited to, business networking, strategic partner development, outbound telephone calls, direct marketing, and company generated sales leads.
• Develops and manages relationships with new and existing customers by utilizing excellent communication skills, business savvy, and a high degree of professionalism.
• Develops a pipeline of qualified prospective opportunities large enough to exceed financial goals and manages pipeline via company forecast tools.
• Responsible for capturing service hours in quota credit per month.
• Teams with Sales Manager (as required) to run prospect and customer appointments and close business.
• Meets monthly and annual quota objectives.
• Manages existing and newly acquired client base providing proposals and account management as required.
• Reports directly to Sales Manager.

For consideration, candidates must have:

• 5 years of experience.
• Excellent communication and organizational skills
• 4-year college degree preferred, but can be substituted for comparable work experience.
• Sales experience / familiarity with Microsoft technologies highly preferred, but not required

Back to top

Position: Account Executive
Location(s): DC Metro / Baltimore
Timeframe: Immediate

We are looking for experienced sales executives to join our growing team. Candidates should possess demonstrated outside sales experience and business development skills necessary to identify, capture and grow new opportunities.

Position responsibilities:

• Promotes and sells Dataprise products and services through business development activities including, but not limited to, business networking, strategic partner development, outbound telephone calls, direct marketing, and company generated sales leads.
• Develops and manages relationships with new and existing customers by utilizing excellent communication skills, business savvy, and a high degree of professionalism.
• Develops a pipeline of qualified prospective opportunities large enough to exceed financial goals and manages pipeline via company forecast tools.
• Responsible for capturing service hours in quota credit per month.
• Teams with Sales Manager (as required) to run prospect and customer appointments and close business.
• Meets monthly and annual quota objectives.
• Manages existing and newly acquired client base providing proposals and account management as required.
• Reports directly to Sales Manager.

For consideration, candidates must have:

• 5 years of experience.
• Excellent communication and organizational skills
• 4-year college degree preferred, but can be substituted for comparable work experience.
• Sales experience / familiarity with Microsoft technologies highly preferred, but not required

Back to top

Position: Novell Engineer
Location(s): DC Metro
Timeframe: Immediate

Position responsibilities:

• Provide on-site proactive network maintenance and break/fix troubleshooting support to Dataprise clients in the Maryland, Northern Virginia, and DC areas.
• Most work will involve an intricate knowledge and experience with Novell NetWare & GroupWise versions 5.x and 6.x in addition to Active Directory and Exchange 2000 or later.
• Job applicants must be able to commute to multiple sites per day within up to 25 miles of their home, work independently and be articulate verbal and written communicators.
• As primary engineers for Dataprise clients, the Novell Engineer will assume the role of in-house LAN Administrator for several small- and medium-sized businesses, and requires the knowledge and skill set to manage their networks with the help of a support team.

For consideration, candidates must have:

• 3-5 years of related experience. See footnote below.
• A Bachelor's degree and MCSE or a Master's Degree or equivalent in Computer Science, Information Systems, Engineering, Business, or other related field. See footnote below.
• Demonstrated hands on experience with Novell-related desktop & server technologies.
• Novell CNE or CNA certification.
  

*Note - In some cases, the following will be considered in place of minimum education and experience: unique education, specialized experience, skills, knowledge, training or certification; quality of experience; national recognition; exceptional Grade Point Average. Related experience may be substituted for education. Education and experience requirements will be determined by Dataprise prior to hire.

Back to top

Position: Cisco Engineer
Location(s): DC Metro
Timeframe: Immediate

Position responsibilities:

• Develop and maintain data networking and telecommunications systems (hardware and software) for Dataprise clients in the Maryland,  Northern Virginia, and DC areas.
• Analyze network characteristics (e.g., traffic, connect time, transmission speeds, packet sizes, and throughput), troubleshoot problems and recommend procurement, removals, and modifications to network components.
• Optimize network topologies and site configurations.
• Assist in the planning and conduct of installations, transitions, conversions and cutovers of network components and capabilities.
• Monitor operations of telecommunications systems and services of vendors.
• Coordinate requirements with users and suppliers.
• Perform network administration and provide technical support in the integration and test of computer integrated networks.

For consideration, candidates must have:

• 5 years of related experience. See footnote below.
• A Bachelor's degree or equivalent in Computer Science, Information Systems, Engineering, Business, or other related field. See footnote below.
• CCNA required, CCNP desired.
• Demonstrated ability with complex multi-site network troubleshooting, PIX/ASA, multilayered switch environment, Cisco routers, VPN technologies, and implementing network monitoring.
• Understanding of AAA services and how they integrate with other Cisco technologies.
• Proven implementation and understanding of current WAN topologies.
• Ability to prioritize, and work well under pressure.
• Excellent communication skills and professional demeanor.

*Note - In some cases, the following will be considered in place of minimum education and experience: unique education, specialized experience, skills, knowledge, training or certification; quality of experience; national recognition; exceptional Grade Point Average. Related experience may be substituted for education. Education and experience requirements will be determined by Dataprise prior to hire.

Back to top

Position: Senior Systems Engineer
Location(s): DC Metro
Timeframe: Immediate

We are looking for a senior technologist to support our data colocation, managed services and internal network systems. This challenging technical position requires someone with exceptional organizational, written and verbal communication skills. Must be willing to understand customer needs and translate requirements into technology solutions. Must be able to understand and support 24x7 infrastructure and business critical applications. Must have the ability to work in a highly visible, fast paced environment, with minimal supervision and major responsibility. Requires thorough knowledge of IT environments, technologies, system hosting infrastructure and platforms.

Position responsibilities:

• Provide technical analysis and support, troubleshooting, and debugging of highly available Microsoft Windows systems, tools and interfaces.
• Provide administrative support for central SDSC Windows Active Directory, Exchange, and MSSQL processes.
• Analyze network-wide security requirements and implement applications to meet these requirements.
• Prepare and maintain documentation.
• Consult and collaborate with functional and technical staff, as well as external entities, both on- and off-campus, to meet organizational goals and objectives.
• Interface directly with Dataprise management.
• Some on-call, after hours work required.

For consideration, candidates must have:

• 7 years of related experience. See footnote below.
• A Bachelor's degree or equivalent in Computer Science, Information Systems, Engineering, Business, or other related field. See footnote below.
• The ability to work well in a team or individually.
• Strong technical and problem solving skills.
• Exceptional interpersonal, communication, and organizational skills.
• Demonstrated expertise in all aspects of administration for the Microsoft Windows operating system including installation, management, application deployment, and security.
• Demonstrated expertise in TCP/IP network design/support.
• Demonstrated expertise in MS SQL Server administration.
• Demonstrated expertise in designing and implementing backup and disaster recovery solutions.

*Note - In some cases, the following will be considered in place of minimum education and experience: unique education, specialized experience, skills, knowledge, training or certification; quality of experience; national recognition; exceptional Grade Point Average. Related experience may be substituted for education. Education and experience requirements will be determined by Dataprise prior to hire.

Back to top

Position: Technical Services Manager
Location(s): DC Metro / Baltimore / Virginia
Timeframe: Immediate

We are looking for a fantastic technical manager to join our world class technical team. Candidates should possess demonstrated hands on knowledge of heterogeneous LAN technologies and the ability to problem solve in a dynamic environment along with the proven ability to lead a technical team.

Position responsibilities:

• Interface and management of approximately 100 clients on a quarterly basis to ensure customer satisfaction and by providing world-class customer service.
• Directly manage a team of up to ten highly skilled Network Engineers, serving as a technical escalation point and providing day to day supervision of the team.
• Assist with the management and resolution of client concerns.
• Assist with the development and implementation of procedural and measurable management controls.
• Motivate team members to accomplish both individual and corporate goals.
• Coordinate requirements with users and suppliers.
• Interface directly with client management.

For consideration, candidates must have:

• 5 years of related experience. See footnote below.
• A Bachelor's degree or equivalent in Computer Science, Information Systems, Engineering, Business, or other related field. See footnote below.
• The ability to work well in a team or individually.
• Strong technical and problem solving skills.
• Excellent interpersonal, communication, and organizational skills.

*Note - In some cases, the following will be considered in place of minimum education and experience: unique education, specialized experience, skills, knowledge, training or certification; quality of experience; national recognition; exceptional Grade Point Average. Related experience may be substituted for education. Education and experience requirements will be determined by Dataprise prior to hire.

Back to top

Position: Technical Writer
Location(s): DC Metro
Timeframe: Immediate

We are looking for a talented technical writer in our Rockville, Maryland headquarters to support the full life-cycle of technical proposal development.

Position responsibilities:

• Work closely with the Director of Enterprise Services to analyze, write, edit and deliver proposals to prospective clients.
• Collaborate with Sales Executives and Network Engineers to write, edit, and create purchase agreements, user guides, technical manuals and technical documentation.
• Write, edit and proof technical proposals for network technology related products and services.
• Work with subject matter experts to ensure technical proposals are compelling and accurate.
• Ensure that all written materials are consistent with the organization's brand message, business objectives and stylistic standards.
• Control and monitor production of proposals, ensuring that high quality, professional products are created and delivered on time.
• Assist in producing, binding, packaging and shipping all client documents.
• Develop proposal library based on organization's core products and services.

For consideration, candidates must have:

• 5 years of related experience. See footnote below.
• Bachelor's degree in English, communications, or related. See footnote below.
• Excellent writing, editing, and organizational skills are essential.
• Strong attention to detail and accuracy.
• Ability to work well independently as well as in a team structure.
• Strong Microsoft Office skills required.
• Ability to work under tight deadlines and in a high pressure work environment.
• Basic working knowledge of computer networking systems is a plus.

*Note - In some cases, the following will be considered in place of minimum education and experience: unique education, specialized experience, skills, knowledge, training or certification; quality of experience; national recognition; exceptional Grade Point Average. Related experience may be substituted for education. Education and experience requirements will be determined by Dataprise prior to hire.

Back to top

Position: Customer Care Account Manager
Location(s): DC Metro
Timeframe: Immediate

We are looking for a polished and enthusiastic Account Manager/Customer Care Representative to join our dynamic team. The ideal candidate is very customer service focused and has the ability to work well under pressure.

Position responsibilities:

• Develop and manage relationships with existing customers by utilizing excellent communication skills, business savvy, and a high degree of professionalism to handle scheduling of field engineers in a fast paced environment.
• Responsible for ensuring client expectations and contractual obligations are fulfilled.
• Team with other account managers/customer care representatives to close/manage opportunities and manage existing and newly acquired client base to provide proposals and liaison with other company departments as required.
• Reports directly to Operations Supervisor.

For consideration, candidates must have:

• 2 years of related experience. See footnote below.
• Bachelor's degree preferred, but not required. See footnote below.
• Strong attention to detail and accuracy.
• Ability to work well independently as well as in a team structure.
• Basic Microsoft Office skills required.

*Note - In some cases, the following will be considered in place of minimum education and experience: unique education, specialized experience, skills, knowledge, training or certification; quality of experience; national recognition; exceptional Grade Point Average. Related experience may be substituted for education. Education and experience requirements will be determined by Dataprise prior to hire.

Back to top