WatchdogTM Remote Network Monitoring & Emergency Support
When your network goes down, it can be a disaster. But not if you have Dataprise on your side. Our network monitoring services allow us to identify a network emergency (such as downtime) the moment it happens, spot early signs of trouble and take action to prevent problems from even occurring. And if something does go wrong, our on-site support services can get your network up and running in no time. For our Signature® Support Plan clients we even guarantee a technician on-site within four hours.
Device Monitoring
Our specialized device monitoring software proactively alerts our technical support center in case of failure or potential problems in any of the following areas. Common device monitoring might include:
- E-mail
- Servers
- Backup applications
- Available disk space
- Virus detection
To the Rescue: 24x7 On-Site Network Support
In cases where a network problem is not able to be prevented, simply knowing the problem exists in a timely manner brings little consolation. For this reason our network monitoring service is included as part of our network support plans, which feature 24x7 emergency support, which feature 24x7 emergency support, including on-site network support within 4 hours.
With offices in Baltimore, Washington, D.C., New York, Philadelphia, Northern Virginia and throughout the Mid-Atlantic, as well as satellite locations across the United States, Dataprise can provide fast on-site support if your problem cannot be solved remotely.
Cisco, Microsoft & Other Vendors...
Our team is trained, certified and highly-experienced with network installation, integration, security and network support with respect to hardware from virtually all major vendors. We have teams of Microsoft and Cisco network specialists, as well as experts in other recognized hardware and software suppliers such as Novell, Apple, Citrix, VMware and SonicWALL. These knowledgeable in-house professionals can quickly address and correct problems with any system. Whatever your networking monitoring needs may be, our consultants can handle it.
> Microsoft IT Support
> Cisco IT Support
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Get an Estimate... Quickly!
To get a quote for network monitoring or our complete Signature® Support Plans, complete our quote form or call 1-888-414-8111.
Dataprise can not only monitor your network - we can be there to fix it when an emergency arises. With offices in Baltimore, New York, Washington DC, Northern Virginia, Philadelphia and satellite locations throughout the U.S., we're able to offer 4-hour emergency response time for many of our clients.
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