
	Frequently Asked Questions

	Bronze LITE Plan

Locations Served

Technical Specializations

Signature^® Network Support Plans

Dataprise's revolutionary worry-free Signature^® Network Support plans make it easier than ever to understand, budget, and manage your monthly IT needs—It's like having your own virtual IT department. Each plan features a unique combination of high-level network support and one or more of our essential Managed Services for maximum network protection.

Our Bronze and Gold plans are designed for smaller organizations, while our Platinum and Platinum+ plans are ideal for larger companies with more advanced technology needs. Not sure which plan is right for you? Call us today, 1-888-414-8111, and we'll help you select the best plan for your business and industry.
ALL plans include:

		Real-time online account management	View our Bronze LITE plan
		Assigned primary and backup highly skilled certified network engineers and customer care team
		Preventive maintenance including server software updates, fixes, service packs and emergency technical bulletins

Click to open additional options

Plan Options

Monthly Fee
Includes features as per below

$1,095

$1,995

$2,795

$3,495
BEST VALUE!

Included On-site Technical Support Hours per Month

8

16

24

32

Hourly Rate for Additional On-site Service
Over included monthly allowance

$125/hr.

$120/hr.

$110/hr.

$100/hr.

NEW Included Complimentary 24x7 Toll-Free Help Desk Remote Support Incidents per Month (learn more)

1 per month

2 per month

3 per month

4 per month

Hourly Rate for Additional Help Desk Remote Support
Over included monthly allowance

$95/hr.

$90/hr.

$85/hr.

$80/hr.

Emergency ServerDown!^® Guaranteed 4-hour On-site Response (learn more)

1 per month

2 per month

3 per month

Unlimited

Watchdog™ Remote Network Monitoring

Watchdog^™ Remote Network Monitoring
(what is this?)

STD Business Hours up to 10 devices

Enhanced 24x7 up to 15 devices

Enhanced 24x7 up to 15 devices

Enhanced 24x7 up to 25 devices

Managed Security Service

Managed Security Service
(what is this?)

included

Remote Data Backup

Remote Data Backup
(what is this?)

included

included

Managed Web Hosting

Managed Web Hosting
(what is this?)

included

included

included

Internet Management Suite

Internet Management Suite
(what is this?)

included

included

included

included

Managed+ Colocation

Managed+ Colocation
(what is this?)

Managed+ Microsoft Exchange E-mail Hosting

Managed+ Microsoft Exchange E-mail Hosting
(what is this?)

Managed+ Anti-SPAM Service

Managed+ Anti-SPAM Service
(what is this?)

Custom Support Plans Available! Call 1-888-414-8111 to learn more!

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Copyright © 2008, Dataprise, Inc. Dataprise is a full-service network support and IT consulting firm that helps
small businesses manage their business, not their network. We have offices in
Maryland, DC, Northern Virginia, New York and throughout the U.S.

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