Dataprise - IT Services for Growing BusinessessIT Services in MD, VA, DC, PA, NJ, NY1-888-414-8111 Contact Us

Frequently Asked Questions Frequently Asked Questions
Bronze LITE Small Business Plan Bronze LITE Plan
For IT Managers For IT Managers



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  • Locations Served
    • Maryland
    • Washington, DC
    • Virginia
    • Delaware
    • Pennsylvania
    • New Jersey
    • New York

  • Technical Specializations
    • Microsoft
    • Novell
    • Apple
    • Citrix
    • VMware
    • Cisco
    • SonicWALL
Dataprise Signature® Network Support

Signature® Network Support Plans


Dataprise's revolutionary worry-free Signature® Network Support plans make it easier than ever to understand, budget, and manage your monthly IT needs—It's like having your own virtual IT department. Each plan features a unique combination of high-level network support and one or more of our essential Managed Services for maximum network protection.

Our Bronze and Gold plans are designed for smaller organizations, while our Platinum and Platinum+ plans are ideal for larger companies with more advanced technology needs. Not sure which plan is right for you? Call us today, 1-888-414-8111, and we'll help you select the best plan for your business and industry.
ALL plans include:

Assigned primary and backup highly skilled certified network engineers and customer care team View our Bronze LITE plan
Proactive network maintenace, technical advice and expertise backed by our FantasTECH™ service
Real-time online account management

2-Year Flex Plan 1-Year Flex Plan Month-to-Month Flex Plan Flexible SNS Pricing Options  2-year term, maximum affordability.
Plan Options Bronze Gold Platinum Platinum+
Monthly Fee
Includes features as per below
$1,095
$1,995
$2,795
$3,495
BEST VALUE!
Included On-site Technical Support Hours per Month 8 16 24 32
Hourly Rate for Additional On-site Service
Over included monthly allowance		 $125/hr. $120/hr. $110/hr. $100/hr.
NEW Included Complimentary 24x7 Toll-Free Help Desk Remote Support Incidents per Month  (learn more) 2 per month 3 per month 4 per month 5 per month
Hourly Rate for Additional Help Desk Remote Support
Over included monthly allowance		 $95/hr. $90/hr. $85/hr. $80/hr.
Emergency ServerDown!® Guaranteed 4-hour On-site Response  (learn more) 1 per month 2 per month 3 per month Unlimited
Watchdog™ Remote Network Monitoring Watchdog™ Remote Network Monitoring
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STD Business Hours up to 10 devices Enhanced 24x7 up to 15 devices Enhanced 24x7 up to 15 devices Enhanced 24x7 up to 25 devices
Managed Security Service Managed Security Service
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Optional Optional Optional included
Remote Data Backup Remote Data Backup
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Optional Optional included included
Managed Web Hosting Managed Web Hosting
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Optional included included included
Internet Management Suite Internet Management Suite
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included included included included
Managed+ Colocation Managed+ Colocation
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Optional Optional Optional Optional
Managed+ Microsoft Exchange E-mail Hosting Managed+ Microsoft Exchange E-mail Hosting
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Optional Optional Optional Optional
Managed+ Anti-SPAM Service Managed+ Anti-SPAM Service
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Optional Optional Optional Optional
PDF Download 2-Year SNS Plan Description


Custom Support Plans Available!  Call 1-888-414-8111 to learn more!



  

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