
	Frequently Asked Questions

	Signature^® Network Support

Locations Served

Technical Specializations

Introducing Signature^® Network Support — Bronze LITE

For small offices (ten users or less), Dataprise offers our Bronze LITE support plan. With this customized plan, smaller companies with basic IT needs can enjoy our trademark IT support and world-class customer service all for a low monthly fee.

The Dataprise Bronze LITE plan includes:

		One four-hour on-site visit and one ServerDown! emergency visit per month
		Real-time online account management
		Assigned highly skilled certified network engineer and customer care team
		Preventive maintenance including server software updates, fixes, service packs and emergency technical bulletins

Plan Options

Bronze Lite

Monthly Fee
Includes features as per below

$595

Included On-site Technical Support Hours per Month

4

Hourly Rate for Additional On-site Service
Over included monthly allowance

$130/hr.

Hourly Rate for Optional Help Desk Remote Support

$100/hr.

Emergency ServerDown!^® Guaranteed 4-hour On-site Response (learn more)

1 per month

Managed Security Service

Managed Security Service
(what is this?)

Remote Data Backup

Remote Data Backup
(what is this?)

Managed Web Hosting

Managed Web Hosting
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Custom Support Plans Available! Call 1-888-414-8111 to learn more!

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