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Home>Support365® Plans> Comprehensive Pricing

Support365® Comprehensive Pricing

Flexible IT Managed Service Plans...Perfect for any Organization!

  • Worry-Free and Predictable: Monthly pricing options that won't break your budget.  No hidden fees or gimmicks.

  • Fully-Managed or Co-Managed: You choose! Leave all of your IT worries to us or we can work right alongside you. Contact us to learn more

  • We Reward You: Have you recently invested in your IT? Contact us to learn more about our environmental pricing models







Feature

Option

Starting Per Mo.*

IT Strategy

IT planning and advisory services provided by your own ITIL® certified "virtual CIO" who will creates and manages a custom IT strategic plan for your business.

vCIO - ITIL® Certified IT Strategic Advisor

Dedicated vCIO Contact Us
  Strategic IT Planning Included

Ask-the-CIO™ Service Included

IT Management

Proactive monitoring, management, and issue resolution of your IT assets delivered by our certified 24x7 network operations teams. Maintenance, patches, security alerts, and diagnostics are performed automatically and whenever a problem is detected.

Managed User


Comprehensive end user management of up to three devices per user including any combination of workstation, laptop, or smartphone.
Office-based

 


$50 / per user
(Quantity discounts available)
Remote Teleworker
$45 / per user
(Quantity discounts available)
Cloud-based $40 / per user
(Quantity discounts available)

Managed Server


End-to-end management of your Windows® servers.

Office-based physical $225 / server
  Office-based virtual $130 / server
  Cloud-based (hosted) $125 / server

Managed Network Device


End-to-end management of your network devices including monitoring, configuration changes, and troubleshooting.
Router, Switch or Firewall $75 / device

Optional Essential On-site Prescheduled Support Visits

Dedicated primary technical consultant $480 / ½ day

Assigned Account Management Team


Included

Live Network Documentation


Included

Wireless Internet Backup


Included

Fixed-Price Projects


Available

IT Service Desk

Staffed 24x7 by our friendly, US-based service desk engineers, and features ITIL® based adaptive issue resolution model.

UNLIMITED 24x7 Access for End-User Issue Support


Available by phone, email, web portal, or web chat with live DesktopStreaming™ screen sharing assistance
When purchased with Managed User, Managed Server or Managed Network Included

On-Site 'Desk-Side' Resolution


Guaranteed next business day or sooner for technical issues that cannot be resolved remotely
When purchased with Managed User, Managed Server or Managed Network Included
Average Speed of Answer SLA 80% of all calls answered within 60 seconds. Included




Cloud Tools

Suite of must-have cloud tools that helps your business run smoothly and efficiently. Need additional cloud support? Find out more about our comprehensive Cloud365® service!

Managed Remote Backup


Never lose a thing with automatic data compression, secure encryption, and 24x7 backup and support stored at our state-of-the-art data center

Included

Internet Domain Management


Let us manage your complex domain with our reliable and secure DNS management, wireless backup, email bagging, and web-hosting.

Included

Managed Anti-Spam


Clear out that time-consuming email clutter for good with our 100% hosted, cloud-based filtering tools that you control through an intuitive web-based interface.

Included



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Dataprise Support365 Managed Services Plans Overview
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