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LIVE Service Desk Stats for 5/20/18 as of 9:23 AM EST:
ASA - 38 secs | MTTR - 47 min(s)
IT Solutions for Growing Businesses
Work with Dataprise as Your
One-Stop Shop for IT Management and Solutions
As your company grows, your technical needs and challenges grow with you. You understand that for your business to be successful and remain competitive, you need all the benefits of information technology, but that you shouldn’t have to build your own IT department. You need a strong IT partner to help you leverage your technology as a strategic asset — while also being able to provide you with full IT infrastructure support, lightning responsiveness, and fast resolution to critical issues.
Fully Managed IT Solutions
Looking for a completely outsourced managed IT solutions? Our Support365® E2 end-to-end IT management solutions focus on your employees and their needs. Our editions include comprehensive support for PCs, mobile devices, servers, and everything in-between!
Our editions make it easy for you to budget, manage, and understand your IT support services. Our end-to-end IT management editions include expert-level Strategic Consulting, on-site or remote IT Management services, 24x7 remote Help Desk support, and Cloud-based tools and technologies.
Additional IT Services:
Project Services
Have an upcoming IT initiative that you need help with? Work with Dataprise on your strategic IT projects to reach your business goals. Our project management experts partner with you to help your business with migrations, networking, disaster recovery and business continuity, and more!
Cloud Services
The cloud is everywhere and we can help find the right solution that works for your business. From design, selection, implementation, management, and support, we do it all. Our experienced consultants can develop on-premise, cloud-based, and hybrid cloud solutions that fit any of your complex data and security needs.
Emergency Support Services
Have an IT emergency you need resolved quickly and efficiently? We’re the people to call. When something technical goes wrong, you need an IT partner who can resolve your IT interruptions fast so that you can get back to work. If you need emergency IT assistance, don’t hesitate to contact us!
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Have a question? We would love to help answer it.
Dataprise is a leading Microsoft Gold Certified Partner
Dataprise serves businesses throughout the U.S., and was named the 2017 U.S. SMB Mid-Atlantic Partner of the Year by Microsoft’s U.S. Small and Mid-Sized Business (SMB) Group.
Our Certifications
When picking an IT partner, you need someone you can trust. That’s why we hold some of the highest certifications in the industry so that you can rest easy knowing that you are working with information technology leaders.
Our Industry certifications include:
- ITIL Foundation
- Project Management Institute (PMI) Project Management Professional (PMP)
- Help Desk Institute (HDI) Support Center Manager
- Cloud Security Alliance Certificate of Cloud Security Knowledge (CCSK)
- Global Information Assurance Certification (GIAC) Certified Pentration Tester (GPEN), Certified Intrusion Analyst (GCIA), Continuous Monitoring Certification (GMON)
- International Information Systems Security Certification Consortium (ISC)2 Certified Information Systems Security Professional (CISSP)
- ISACA Certified Information Systems Manager (CISM) and Certified in Risk and Information Systems Controls (CRISC)
Our Credentials
Dataprise has been independently audited and certified by MSPAlliance and SSAE16 SOC1 for our cloud and managed services. All aspects of our business were subject to this in-depth examination.
Including the following:
- Provider policies and procedures
- Confidentiality and privacy
- Configuration and program management
- Event management
- Logical security
- Data integrity
- Physical and environmental security
- Service level agreements, customer reporting, billing
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