Explore the Dataprise philosophy and how we’re focused on helping businesses win with IT.
Why choose Dataprise? Discover the 5 reasons our services allow you to worry less and win more.
In 1995 Dataprise was born. Since then, over 5,000 organizations have trusted us to take their business technology to the next level.
Our leaders empower their teams and make a difference in the lives of our customers.
Learn about our leading IT solution providers who support businesses of all sizes.
Explore our resource center for the latest IT blogs, videos featuring client testimonials and content focused on our IT services and solutions.
Our sophisticated, proprietary technology sets us apart and gives businesses an advantage.
It takes a team to succeed. Learn about our service approach for each of our customers.
Highly trained, skilled professionals provide you with the best service possible.
We feel strongly about making a difference in people’s lives. Discover how we support our community.
Interested in working for a leading MSP? Do you have what it takes to be a part of this winning team? Explore all of our open positions and apply online.
Technical Services Manager
A new Chief Operating Officer joined the association and sought an independent evaluation of the IT environment before selecting a support provider. Their goals for the ITA were to comprehensively evaluate existing resources and operations and gather recommendations to achieve best practices in performance and security.
The Dataprise Information Technology Assessment (ITA) is a standardized, structured approach to evaluating business technology. We conduct a comprehensive assessment of network policies, technology management, infrastructure, and security. The client’s network is compared to a standardized set of best practices, and we produce an extensive report document containing findings, recommendations, and health ratings for each technology area. This document serves as a structured guide for improving the condition of business technology
A major project not included in the ITA came up when the client’s telephony vendor unexpectedly ceased operations. It was vital to establish a new telephony solution for the organization as quickly as possible, without sacrificing utility.
Dataprise was able to immediately assist with the client’s emergency. Thanks to Dataprise’s in-house ShoreTel telephony team, a new solution was quickly scoped and implemented. Once the critical situation was resolved, work on the ITA roadmap resumed.
A new client CEO came onboard and wanted to know the state of company IT and the team’s plans going forward.
Budgetary or priority changes were possible if the plan and work to date were not acceptable.
Using the clearly documented report and work completed to date, Dataprise and the rest of the client leadership team were able to brief the new executive and fully engage them quickly and efficiently. The high-quality completed work anddetailed ongoing plan reassured the CEO that Dataprise is a partner who can help them win with IT.
After an in-depth evaluation, we delivered recommendations that included stabilizing and upgrading their network, streamlining functionality, enhancing security and reliability, and developing a roadmap for strategically planning investments to support organizational growth.
The report provided to the client covered all of the topics in our standard ITA, along with a high-level look at the client’s network and suggestions for strategic direction. To help implement the plan’s recommendations and carry out further strategic consulting, we provided a tailored managed IT services plan with ongoing Virtual CIO (vCIO) strategic consulting. Our vCIO and the client’s leadership team have worked together to implement the recommendations of the ITA report, using it as a road map for their planning and budgeting. By having a concrete document that both Dataprise and our client’s leadership can reference, both sides of the partnership are equally informed and kept up-to-date on current and upcoming steps.
Since issuing the ITA report and using it to drive project planning, we have completed the following projects:
If your business is looking to partner with a local IT support company that will learn the intimate details of your business technology and process, while also having the experience to manage and advise you on your day-to-day technology challenges, just fill out our contact form below and one of our consultants will contact you shortly.
Dataprise Awarded Dell EMC Titanium Partner for Fiscal Year 2018 (4/10/17) - Dell EMC acknowledges Dataprise as a Titanium P... read more
Dataprise Expected to Bring 30 IT Jobs to Rockville with Expansion of Corporate Office and Technology Center (4/03/17) - ... read more
Dataprise Named One of 2017 Tech Elite Solution Providers by CRN (3/31/17) - Dataprise announced today that CRN®, a brand of... read more
See all news...