Partner with Dataprise for Expert IT Management Services to
Support and Grow Your Existing IT Infrastructure

As a nationwide leader in IT infrastructure management services, we understand the challenge of building and maintaining an IT department that can both handle every technical need and integrate strategic technology that impacts business performance.

Whether you need external, third-party expertise for specific IT projects or an outsourced IT help desk to increase business productivity, let Dataprise serve as your trusted IT partner.

Outsourced IT Management Services

Service Desk

Focus on more strategic initiatives, increase customer service levels, and easily scale as your organization grows with our U.S.-based, SLA-backed, 24x7 help and support desk capabilities. We offer a variety of help desk services, including full 24x7, after-hours, weekends, and white-labeled support to relieve your IT department so they can spend more time helping your organization reach its goals, while your end users and customers receive the support they need.

Endpoint Management

Managing endpoint devices can drain an IT department’s time and money. Let Dataprise handle the work so that your staff is free to focus on what really matters: your business. Our endpoint management solutions are perfect for organizations that need full lifecycle management for their employees' existing PC endpoints and Tier 1 & 2 end user support.

IT Staff Augmentation

Sometimes your internal IT team needs additional time, resources, and/or skillsets to effectively meet your business objectives. We maintain a pool of technical experts who are available to support you and your team and provide effective IT infrastructure management services. We continually invest in training our technical staff, and offer program management with our staff augmentation to ensure you receive the best possible resource for your needs.

IT Managed Services

Let us take the burden off your business, and fully manage your environment end-to-end. Our comprehensive IT managed services are easily scalable and fully SLA-backed at a fixed per-user price for predictable costs and controlled risk. Whether your IT needs involve endpoint management solutions, staff augmentation, or infrastructure-as-a-service (IaaS), our managed IT services and support have you covered.

IT Outsourcing

IT Consulting

IT Consulting

IT Project Services

Have a complex upgrade, migration, implementation, etc. to complete, but not the expertise or time in-house to see it through? Let us help. Over the past two decades, we have perfected our project management methodology so that fixed price projects lead to guaranteed outcomes. Every IT project is run through our Project Management Office (PMO), and includes a dedicated project manager experienced in industry-recognized methodologies, and certified in Information Technology Infrastructure Library (ITIL) and Project Management Institute (PMI) processes.

Subject Matter Experts

Sourcing and maintaining a full team of technical experts for your IT infrastructure can be costly. To help fill any skills gap and ensure you have the right skillset engaged on the right project at the right time, we maintain a deep pool of certified experts. We leverage our strategic partnerships and industry certifications to either complement your existing staff or help fill knowledge gaps to provide a different perspective. Our subject matter experts are available to help your organization make better business decisions and ensure success.

IT Assessments

For an organization to optimize and grow, sometimes you need a third-party expert to provide a fresh perspective and share new ways to improve. With over 22 years of experience as a successful managed service provider, we know where to look to identify your IT strengths and weakness to help you get a better return on your IT investment. Our IT assessments are based on industry best practices, and provide your business with a strategic roadmap to help you better leverage your IT as a competitive advantage.

Information Security

Security Assessments

Do you know the security gaps and level of risk currently at your organization? With our security vulnerability assessments and network penetration testing, we provide the transparency your organization needs to determine your current security baseline with key, actionable recommendations to harden your security posture. We offer full security gap, vulnerability, and perimeter edge assessments, as well as penetration testing and compliance assessments.

Managed Security Services

With the ever-changing threat landscape, hiring knowledgeable security professionals and maintaining a fully inhouse security program can be a burden. To remove that burden and ensure your business is monitored and protected around the clock, Dataprise offers a full suite of managed security services for your IT infrastructure. Our 24x7 Security Operations Center (SOC) performs real-time analysis and verification of log and network traffic to validate while our security information and event management (SIEM) service provides real-time alerts.

Security Consultation & Remediation

Developing a successful security program requires a lot of time, the right security resources, and extensive collaboration within your organization. Let us help your organization reach its security objectives with our security consulting services. And, if you have been breached, we can work with you through our remediation services to help you trace, identify, determine impact, and prevent similar attacks from happening again.

Information Security

Microsoft Productivity

Microsoft Productivity

SharePoint

Collaboration and automation tools can transform your organization; however, they need to be customized to fit your business needs in order to be successful. Our team of Microsoft SharePoint development experts has created over 600 custom web parts for a variety of organizations, including retail, healthcare, law firms, construction companies, and more. Work with Dataprise to create custom solutions that improve operational efficiency, team collaboration, communications, and process automation.

Power BI

Integrating your data sources into digestible dashboards can be time-consuming. We can help you leverage Microsoft Power BI fully, help you unlock the potential of your data, and gain access to the information necessary to make the right decisions. We work with you to turn your data into actionable insights that will improve transparency, interdepartmental cross-pollination, and business efficiency.

Office 365

Let Dataprise help you find and implement the right Office 365 solution for your IT infrastructure. Our highly-trained and certified technical consultants can work alongside your internal team to ensure a seamless and efficient migration to Office 365, as well as provide technical support post-migration. Our Office 365 consulting skill-set includes Exchange, Power BI, Microsoft Authentication Technologies, Skype for Business, Networking, and more.

Have a question? We would love to help answer it.

Dataprise is a leading Microsoft Gold Certified Partner

Dataprise serves businesses throughout the U.S., and was named the 2017 U.S. SMB Mid-Atlantic Partner of the Year by Microsoft’s U.S. Small and Mid-Sized Business (SMB) Group. 

Microsoft Gold Partner Logo
Our Certifications
When picking an IT partner, you need someone you can trust. That’s why we hold some of the highest certifications in the industry so that you can rest easy knowing that you are working with information technology leaders.
Our Industry certifications include:
  • ITIL Foundation
  • Project Management Institute (PMI) Project Management Professional (PMP)
  • Help Desk Institute (HDI) Support Center Manager
  • Cloud Security Alliance Certificate of Cloud Security Knowledge (CCSK)
  • Global Information Assurance Certification (GIAC) Certified Pentration Tester (GPEN), Certified Intrusion Analyst (GCIA), Continuous Monitoring Certification (GMON)
  • International Information Systems Security Certification Consortium (ISC)2 Certified Information Systems Security Professional (CISSP)
  • ISACA Certified Information Systems Manager (CISM) and Certified in Risk and Information Systems Controls (CRISC)
Our Credentials
Dataprise has been independently audited and certified by MSPAlliance and SSAE16 SOC1 for our cloud and managed services. All aspects of our business were subject to this in-depth examination.
Including the following:
  • Provider policies and procedures
  • Confidentiality and privacy
  • Configuration and program management
  • Event management
  • Logical security
  • Data integrity
  • Physical and environmental security
  • Service level agreements, customer reporting, billing
MSPAlliance Logo SSAE Logo

Contact Us To Get Started Winning With IT Today!

If your business is looking to partner with a local IT support company that will learn the intimate details of your business technology and process, while also having the experience to manage and advise you on your day-to-day technology challenges, just fill out our contact form below and one of our consultants will contact you shortly.

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