“It’s like having another employee. When we don’t have the answers, Dataprise is there to jump in. Knowing someone has our back, especially after hours, gives us real peace of mind.”
Peter Chadwick: IT Manager, Best Plumbing Specialties
Best Plumbing Specialties provides small plumbing repair parts to engineers supporting federal government agencies, school districts, apartment complexes, and commercial facilities across the United States. With more than 50 sales representatives nationwide and approximately 65 employees in-house, reliable and secure IT systems are critical to daily operations.
Despite the complexity of their environment, Best Plumbing Specialties operates with a very lean IT department. Just two people manage laptops, phones, databases, operating systems, ERP systems, and the infrastructure that supports a growing, distributed workforce.
As the business evolved, Best Plumbing Specialties needed a trusted partner to help with larger initiatives, including server upgrades, Microsoft 365 modernization, device management, and security monitoring. Dataprise became that partner.
Dataprise supports Best Plumbing Specialties with projects such as migrating from on-premises file storage to OneDrive, implementing Microsoft Intune and mobile device management, and planning the replacement of an end-of-life physical server. Rather than taking a minimum-viable approach, Dataprise works closely with the team to plan infrastructure that will support growth for years to come.
Just as important, Dataprise provides 24/7 monitoring and rapid support response, ensuring threats are identified and addressed even when the internal team is not available.
With Dataprise acting as an extension of the IT department, Best Plumbing Specialties now has access to specialized expertise across networking, security, and infrastructure without the burden of building that team internally.
The result is a strong, relationship-driven partnership built on trust, responsiveness, and a deep understanding of how the business operates.
