Welcome to the
Client Center
Here you'll find our real-time support options to meet your needs 24 hours a day, 7 days a week.
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myHelpDesk™ Technical Support Contact Options
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Get Technical
Support Now
Use our live support assistantTEChy is Dataprise’s revolutionary and proprietary IT support assistant. Available via website and mobile, you can report your IT incidents to TEChy and receive rapid access to our support engineers.
to report and manage your technical issues 24x7
Connect directly to our experts, request a callback, or use Voicemail-to-Ticket™ Submit your IT issues via voicemail and we’ll automatically create an incident and call you back, keeping your place in line the entire time without needing to wait on hold.
EmailSubmit your issues via email and we will automatically identify who you are and create a ticket without you ever needing to call us first. Your dedicated team will reach out to resolve your issue without ever needing to be on hold.
your technical issues in and our IT experts will take it from there
No matter which option you select, we'll jump on your request and it will be automatically prioritized and routed to your dedicated resolution team.
(formerly the CMS Portal)
Download the
myHelpDesk™ Mobile App
Submit tickets on the go
A Support Experience
Your Users Will Love
- 24x7x365 Support With Multi-Channel Access
- Certified Engineers Dedicated to You
- Financially Backed Service Level Agreements
- Voicemail-to-Ticket™
How to Use Our IT Support Assistant
- Step 1:
Launch Auxy from your desktop, on this page, or in the myDataprise portal!
-
Step 2:
Enter your email and Auxy will authenticate.
-
Step 3:
Choose Your Pathway! Report a new incident or connect to e person via chat or phone call.
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