IT Help Desk Servicesand Service Desk Support
Save time for the projects that matter. Dataprise Help Desk provides stress-free IT support for businesses of all sizes.
Meet the Dataprisers
“I love the difference we make for our clients and customers.”
Our experts work smoothly with our clients' team to offer high-quality business IT support desk and remote network monitoring services – every hour of every day.
Much more than a traditional support desk, Dataprise's IT service desk services provide our customers with professional and immediate help desk support without the costly overhead. Our IT service desk services are available 24x7x365 via phone, email, web chat, or our secure web portal.
Our global IT service desk services are comprised of certified, IT professionals who we guarantee you'll actually enjoy working with.
Get Winning IT Help Desk Services & Support for Your Business
Dataprise offers many comprehensive business IT services for small businesses, medium-size businesses, and large requiring full or part-time support desk services, application helpdesk support, customer service desk, or full-blown technical service resource centers. No matter what type of service help desk functions you need, we can provide you with a complete and tailored turnkey solution to meet your specific needs.
Much more than a traditional IT support desk, the Dataprise IT Support & Service Desk is staffed with over 300 certified IT professionals, available to you 24x7x365. Our IT service desk services provide efficient solutions to deliver immediate support to our customers — and our customer’s customers. We deliver IT comprehensive IT consultancy services to businesses of any size with 24-hour help desk support available year-round.
Get 24x7 support
with lightning-quick
response time
and fast resolution, all with
Dataprise's famous customer service
Let's Solve Your Headaches
Dataprise utilizes our own proprietary IT Service Management platform (ITSM) which enables our IT service desk support staff to quickly and efficiently resolve support issues as they occur. We’ve pioneered a unique support workflow that focuses on rapid triage and first-call resolution. Our root-cause learning engine blindly scores thousands of responses from hundreds of environments just like yours to enable us to solve problems right the first time.
All Dataprise Help and Support Desk solutions feature complimentary access to our ITSM.
For customers who prefer to utilize a third-party ticketing system, our ITSM platform provides full ticket system API integration.
Dataprise Help Desk Integrates With:
“Dataprise has always measured up. We have not had a situation where we needed something to be done that Dataprise couldn’t do.”
“Technology is something that’s critical to our winning, and Dataprise is as good as it gets.”
-David Moore,
CFO MidCap Financial
Explore Our Latest Blog Posts
{"Address":"9600 Blackwell Road, 4th Floor Rockville, Maryland 20850","AddressRaw":"9600 Blackwell Road, 4th Floor Rockville, Maryland 20850","City":"Headquarters Rockville","DisplayDirectionsLinkSeparately":true,"DistanceFromCurrentLocation":0,"Fax":"Fax: 301.945.0601","IsActive":-1,"Lat":39.101,"Lon":-77.193,"MapAddressID":1,"Office":"HQ","PageUrl":"\/locations\/rockville-md","Phone":"301.945.0700","WebsiteOfficeDesc":"Rockville, MD Headquarters"}
