Explore the Dataprise philosophy and how we’re focused on helping businesses win with IT.
Why choose Dataprise? Discover the 5 reasons our services allow you to worry less and win more.
In 1995 Dataprise was born. Since then, over 5,000 organizations have trusted us to take their business technology to the next level.
Our leaders empower their teams and make a difference in the lives of our customers.
Learn about our leading IT solution providers who support businesses of all sizes.
Explore our resource center for the latest IT blogs, videos featuring client testimonials and content focused on our IT services and solutions.
Our sophisticated, proprietary technology sets us apart and gives businesses an advantage.
It takes a team to succeed. Learn about our service approach for each of our customers.
Highly trained, skilled professionals provide you with the best service possible.
We feel strongly about making a difference in people’s lives. Discover how we support our community.
Interested in working for a leading MSP? Do you have what it takes to be a part of this winning team? Explore all of our open positions and apply online.
Technical Services Manager
Our remote support Help Desk provides an efficient way to provide immediate support to our customers. It’s convenient and fast. We’ve found that the vast majority of our customer’s technical problems can be resolved over the phone or with an online chat.
Over the years, we’ve continually refined our Help Desk, as well as our proprietary Help Desk Management Systems that makes this solution so powerful. Today, we offer customers the benefit of our Help Desk services in three distinct ways:
Truly unlimited 24x7 live Help Desk support is available in our Support365® service plans. Our Help Desk is staffed around the clock with certified technical network consultants available to provide you with immediate assistance.
We know how to run a busy help desk. And we’re confident that we can run yours. Dataprise can provide a full or part-time outsourced help desk service, application support center or service desk for your own employees or customers.
Whether your customers need technical, product or application support, the Dataprise Help Desk support service can be branded and tailored to meet your specific requirements.
Dataprise offers many comprehensive IT service desk solutions for organizations of all sizes requiring a full or part-time support desk, an application or customer service desk, or a full-blown technical service resource center. No matter what type of service desk functions you need, we can provide you with a complete and custom turnkey solution to meet your specific needs.
Much more than a traditional service desk, the Dataprise IT Support & Service Desk is staffed with over 300 certified US-based IT professionals, available to you 24x7x365. Our service desk provides an efficient way to provide immediate support to our customers — and our customer’s customers.
Ready to discover how Dataprise's IT Service Desk can give you a competitive advantage? Fill out the contact form below or call 1-888-519-8111.
"Dataprise talked me through disconnecting the firewall, left me very detailed instructions on Notepad on how to reconnect and reset the internet connection on the laptop. Everything works... I adore so many people at your help desk... I need a bigger heart!"
Central Business Manager, Group of Doctor's Offices
“Then there was Dataprise... no hesitation, no carelessness. Just results. I practically had to beat cooperation out of other vendors, but Dataprise delivered results to me on a silver platter with a ribbon tied around it.”
PROFESSIONAL SERVICES COMPANY, WASHINGTON DC
If your business is looking to partner with a local IT support company that will learn the intimate details of your business technology and process, while also having the experience to manage and advise you on your day-to-day technology challenges, just fill out our contact form below and one of our consultants will contact you shortly.
Dataprise Ranked Among Top 100 Cloud Services Providers (9/19/16) - Dataprise announced that it has been ranked as one of th... read more
Dataprise Named 2016 US SMB Champions Club Mid-Atlantic Cloud Partner of the Year (7/21/16) - Dataprise has been named Mid-A... read more
Dataprise Ranks in Top 50 for Managed Service Providers by Penton Technology’s MSPmentor (5/22/16) - Dataprise today announc... read more
See all news...