IT Help Desk Servicesand Service Desk Support

Save time for the projects that matter. Dataprise Help Desk provides stress-free IT support for businesses of all sizes.

Meet the Dataprisers

Danielle

Transition Manager

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“I love the difference we make for our clients and customers.”

Our experts work smoothly with our clients' team to offer high-quality business IT support desk and remote network monitoring services – every hour of every day.

Much more than a traditional support desk, Dataprise's IT service desk services provide our customers with professional and immediate help desk support without the costly overhead. Our IT service desk services are available 24x7x365 via phone, email, web chat, or our secure web portal.

Our global IT service desk services are comprised of certified, IT professionals who we guarantee you'll actually enjoy working with.

Get Winning IT Help Desk Services & Support for Your Business

Dataprise offers many comprehensive business IT services for small businesses, medium-size businesses, and large requiring full or part-time support desk services, application helpdesk support, customer service desk, or full-blown technical service resource centers. No matter what type of service help desk functions you need, we can provide you with a complete and tailored turnkey solution to meet your specific needs.

Much more than a traditional IT support desk, the Dataprise IT Support & Service Desk is staffed with over 300 certified IT professionals, available to you 24x7x365. Our IT service desk services provide efficient solutions to deliver immediate support to our customers — and our customer’s customers. We deliver IT comprehensive IT consultancy services to businesses of any size with 24-hour help desk support available year-round.

Get 24x7 support with lightning-quick response time and fast resolution, all with Dataprise's famous customer service

Let's Solve Your Headaches

Dataprise utilizes our own proprietary IT Service Management platform (ITSM) which enables our IT service desk support staff to quickly and efficiently resolve support issues as they occur. We’ve pioneered a unique support workflow that focuses on rapid triage and first-call resolution. Our root-cause learning engine blindly scores thousands of responses from hundreds of environments just like yours to enable us to solve problems right the first time.

All Dataprise Help and Support Desk solutions feature complimentary access to our ITSM.

For customers who prefer to utilize a third-party ticketing system, our ITSM platform provides full ticket system API integration.

Dataprise Help Desk Integrates With:
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“Dataprise has always measured up. We have not had a situation where we needed something to be done that Dataprise couldn’t do.”

“Technology is something that’s critical to our winning, and Dataprise is as good as it gets.”

-David Moore,
CFO MidCap Financial

Explore Our Latest Blog Posts

BLOG IT Process Automation: How to Reduce Human Error in Your IT Operations

IT Process Automation: How to Reduce Human Error in Your IT Operations

How can businesses reduce human error in the workplace? This blog details the benefits of IT process automation.

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BLOG The Benefits of IT Staff Augmentation

The Benefits of IT Staff Augmentation

IT staff augmentation refers to supplementing your team with new employees who can pitch in when needed. Click here to learn more.

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BLOG Women in Technology: Meet Claire

Women in Technology: Meet Claire

This month's Women in Technology story features Claire Linne, Network Engineer 2 at Dataprise. Click here to learn more.

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Contact Us To Get Started Winning With IT Today!

If your business is looking to partner with a local IT support company that will learn the intimate details of your business technology and process, while also having the experience to manage and advise you on your day-to-day technology challenges, just fill out our contact form below and one of our consultants will contact you shortly.