SALES: 888.519.8111 SUPPORT: 888.414.8111
LIVE Service Desk Stats for 7/25/16 as of 8:36 PM EST:
ASA - 10 sec(s) | MTTR - 30 min(s)
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IT Help Desk and Support Desk Services

Help and Support Desk Services

High-quality remote support and network monitoring services – every hour of every day.

Our remote support Help Desk provides an efficient way to provide immediate support to our customers. It’s convenient and fast. We’ve found that the vast majority of our customer’s technical problems can be resolved over the phone or with an online chat.

Over the years, we’ve continually refined our Help Desk, as well as our proprietary Help Desk Management Systems that makes this solution so powerful. Today, we offer customers the benefit of our Help Desk services in three distinct ways:

IT Help Desk and Support Desk Services
24x7 Support365® Help Desk

Truly unlimited 24x7 live Help Desk support is available in our Support365® service plans. Our Help Desk is staffed around the clock with certified technical network consultants available to provide you with immediate assistance.

Outsourced Help Desk

We know how to run a busy help desk. And we’re confident that we can run yours. Dataprise can provide a full or part-time outsourced help desk service, application support center or service desk for your own employees or customers.

Private Labeled Help Desk

Whether your customers need technical, product or application support, the Dataprise Help Desk support service can be branded and tailored to meet your specific requirements.

Comprehensive IT Service Desk Solutions Keep Organizations Winning with IT

Dataprise offers many comprehensive IT service desk solutions for organizations of all sizes requiring a full or part-time support desk, an application or customer service desk, or a full-blown technical service resource center. No matter what type of service desk functions you need, we can provide you with a complete and custom turnkey solution to meet your specific needs. 

Much more than a traditional service desk, the Dataprise IT Support & Service Desk is staffed with over 300 certified US-based IT professionals, available to you 24x7x365. Our service desk provides an efficient way to provide immediate support to our customers — and our customer’s customers. 

Ready to discover how Dataprise's IT Service Desk can give you a competitive advantage? Fill out the contact form below or call 1-888-519-8111.

The Dataprise Help Desk is staffed with US-based IT professionals.

Contact Us To Get Started Winning With IT Today!

If your business is looking to partner with a local IT support company that will learn the intimate details of your business technology and process, while also having the experience to manage and advise you on your day-to-day technology challenges, just fill out our contact form below and one of our consultants will contact you shortly.

 
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