Dataprise Managed User Supports Your Users Where They Are, When They Need It

We Deliver Best-in-Class Support So You Can Focus On Your Business

Supporting your end-users can be time-consuming. Fully optimizing and securing their technology can be near impossible. Let us take care of IT.

Managed User helps organizations focus on their strategic IT initiatives and increase productivity through best-in-class end-user support. With a 24x7 multi-channel service experience, you can rest easy knowing your employees are supported with efficient technology that enables them to drive your organization’s mission forward.

Managed User includes options for:

End-User
Support

Our support integrates with our managed endpoint services to keep your end-users’ technology up-to-date, optimized, and secure.

Global Service
Desk

Our 24x7 multi-channel remote service desk provides immediate assistance to ensure any issues your end-users face are resolved quickly.

Line of Business
Application Support

We can provide the support your organization needs for its unique applications for both your employees and your customers.

With Managed User, Power Your Workforce With:

Best-In Class Support

Delivered by a deep bench of certified, technical experts that utilize proven processes and leading technologies, we provide a seamless customer experience.

Flexibility

We provide multi-channel communication options and support your users where they are and when they need it.

Scalability

As your organization grows, we make scaling your end-user support easy so you can focus on the bigger picture.

A Support Experience Your Users Will Love

  • 24x7x365 Support With Multi-Channel Access
  • Certified Engineers Dedicated to You
  • Financially Backed Service Level Agreements
  • Voicemail-to-ticket

Looking for additional IT support services? We also offer Managed Infrastructure and Managed Cybersecurity solutions.

Helping NYC Non-Profits
Achieve Their Mission

Client Video
Testimonial

Watch our Client Spotlight to learn about Breaking Ground’s mission to develop affordable housing and programs for homeless or at-risk individuals and families, how they were able to use data provided by Dataprise to improve business efficiencies, and the partnership the organizations have formed over the years.

FAQs about Managed User:

Explore our frequently asked questions below if you’re looking for more information on Managed User. Have a different question or want to learn more?

Contact us to speak to one of our certified experts.

How does this solution support my organization?
We unencumber IT leaders so they can focus on strategic digital transformation rather than end-user support. Our Managed User provides a 24x7 best-in-class user experience that supports your workforce where they are and when they need it.

Contact Us To Get Started Winning With IT Today!

If your business is looking to partner with a local IT support company that will learn the intimate details of your business technology and process, while also having the experience to manage and advise you on your day-to-day technology challenges, just fill out our contact form below and one of our consultants will contact you shortly.

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