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Dataprise Women in Technology: Meet Amber

By: Dataprise

WIT May 2024 Amber

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This month for our Women in Technology, we are spotlighting Amber, one of our MDM Service Agents! Read about her story and how she started in technology.

Tell us your story on how you got into technology.

I was looking for a change from my pediatric dental office management role. I was fortunate to have connections within Dataprise, who spoke very highly of their workplace culture. Encouraged by their recommendations, I pursued a position when the opportunity arose, ultimately securing a role within the organization.

Did you always know that working in technology was what you wanted to do?

I had never thought about it as an option. I was on a different career path. But as I learned more and its potential to shape the future, I became drawn to technology.

How long have you been with Dataprise?

 June will be my 1-year work anniversary with Dataprise.

Can you share a little bit about what it is that you do and what a typical day for you is like?

There are five of us on our Mobile Device Management, or MDM, team. Together, we help architect and design client instances within Intune/AirWatch/MaaS360. We field client requests to create new profiles, add applications, wipe devices, help end users with enrolling their devices, troubleshooting issues with email, apps, locate lost or stolen devices, and maintenance of each environment. I also help with project-based work, such as helping architect a customer’s Intune environment.

What advice would you give to women considering a career in the tech industry? What do you wish you had known?

Mentorship is key to success. Seek out individuals who are willing to offer guidance and support and be transparent about your strengths and areas of growth. Remember that the goal is to contribute to the mission, so prioritize honesty and open communication within your team. Don’t hesitate to ask questions or seek clarification – confidence comes from understanding that you’re not going to know everything all at once. Avoid the trap of comparing yourself to others, as mastery in tech is built over time through continuous learning and experience. Above all, keep the mission at the forefront of your efforts and approach each challenge with a growth mindset and determination to succeed. I wish I had understood the importance of networking and seeking out mentors earlier in my career would have been beneficial.

Why do you think it’s important for more women to join the tech industry? How can the broader community support women in tech?

It’s important for women to join the tech industry because women bring unique perspectives and solutions. Women also make up a good portion of tech users, and having more women in tech development can lead to more user-friendly designs. I think the broader community can support women in tech by providing mentorship programs, networking opportunities, and access to resources, such as scholarships and workshops.

What do you think is the best part of being a woman in the tech industry?

One of the best parts of being a woman in the tech industry is the opportunity to challenge stereotypes and inspire change. By actively participating in a field traditionally dominated by men, I’m not only breaking barriers for myself but also setting an example for my two daughters. Every achievement and milestone reached serves as a reminder to them that gender should never limit one’s aspirations or potential. I hope to instill in them the belief that they can pursue any career path they desire and succeed on their own terms, regardless of societal expectations or biases.

What is it that you enjoy most about your current job at Dataprise?

Personally, I like a challenge, and working with my MDM team has pushed me to further challenge myself. I work with very smart people and enjoy being around people who I can learn from and look up to.

What is the best professional advice you’ve ever received?

Approach constructive criticism as an opportunity for growth, recognizing that each mistake presents a valuable learning experience. When receiving that feedback on areas for improvement, interpret it as a demonstration of genuine concern and belief in your potential. Maintaining a positive mindset fosters continuous development, as we all have the capacity to enhance our skills and capabilities.   

Where do you see yourself going from here?

I see myself continuing to learn from the best, improving my MDM skills, and advancing my career within Dataprise.

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