Case Study: Modernizing IT for FemmPro OB/GYN

Client Profile

• Healthcare – OB/GYN Clinic
• 30+ Employees
• Garden City, New York

FemmPro is an OB/GYN clinic with two locations in New York. Clinic patients depend on FemmPro to provide personalized, consistent, one-on-one obstetrical and gynecological women’s health care services. Leveraging state-of-the-art surgical and medical technology, the OB/GYN clinic develops unique and customized treatment plans for prenatal care, hospital deliveries, and all gynecological needs. A reliable, secure IT environment is critical to maintain high-pressure, time-sensitive daily clinic operations where even brief system downtimes or inefficiencies can directly impact patient care.

The Challenge

FemmPro OB/GYN, committed to delivering high-quality patient care, found itself increasingly frustrated with the limitations of their previous IT service provider. The clinic faced recurring service issues, slow response times, and a noticeable lack of strategic foresight from the provider. They were also managing multiple vendors, which increased complexity and risk within their environment. As the clinic prepared for expansion—including opening additional locations, diversifying offerings, and hiring more staff—they realized their current provider lacked the ability to scale with their growth. Additionally, the clinic was exploring a transition to a cloud-first environment to increase security, accessibility, and compliance—particularly important given the sensitivity of patient data.

The Solution

 During FemmPro’s vendor selection process, Dataprise delivered an in-depth audit of the clinic’s IT infrastructure, systems, and workflows, and provided an expansion and modernization model.   With Dataprise’s demonstration of their current state and future needs and their deep experience in the healthcare industry and industry experts on staff, FemmPro felt confident in selecting Dataprise as their IT service provider.

Dataprise now provides the client with Managed Service Desk, Managed Data Protection, Managed Cybersecurity Advanced, Managed Intune, Managed Infrastructure, and on-site support technician assistance at their locations.  With the wide range of services that Dataprise provides, the OBGYN clinic confidently streamlines their IT, reducing the number of contracted vendors needed to work with.

The Impact

The implementation of a standardized IT environment by Dataprise significantly improved the clinic’s operational efficiency. Through automated configurations and centralized device management, user onboarding and support requests dropped substantially. Frontline clinical staff no longer had to wait for IT fixes or workarounds in the middle of patient appointments, allowing them to spend more time focusing on patient care.

Dataprise also helps support the clinic’s Line of Business application used for fetal and maternal monitoring. As an OB/GYN clinic, the client needs assurance that at a moment’s notice, they can support patients for prenatal care and hospital deliveries. Dataprise is proud to power the management and integration of these applications with compliant data protection and disaster recovery solutions to optimize network performance to support real-time monitoring and data transmission for accurate, timely clinical decisions.

One of the two most impactful changes was the transformation of the clinic’s infrastructure into a secure, cloud-based model. Credentialed employees, whether on-site or working remotely, now enjoy fast, secure access to sensitive patient data — a necessity in a healthcare setting where speed directly correlates with care quality and outcomes.

With robust cybersecurity measures in place, including multi-factor authentication and proactive threat monitoring, the clinic has also significantly reduced its risk exposure. By leveraging Microsoft Intune, Dataprise provides centralized management and security controls for the client’s array of devices. The peace of mind provided by knowing their systems are compliant and well-protected has allowed clinic leadership to focus on expanding services and improving patient experiences.

Secondly, Dataprise provides the OBGYN clinic with an on-site network consultant to further enhance their employees’ IT experience at their locations. With their previous provider not offering field services and recurring onsite technicians, this has proven to be invaluable to the client by ensuring Dataprise is available to help when the need arises.

Today, the OBGYN clinic is empowered by a stable, scalable IT environment that aligns with their vision for growth and supports their mission of delivering exceptional care without compromise.