IT HELP DESK SERVICES AND SUPPORT 24/7 End-User Support Save time and better support end-users with stress-free IT help desk services for businesses of all sizes. Get Started Features of Help Desk Services and Support Experience unparalleled customer service and lightning-fast resolution times with our 24/7 IT help desk support services. At Dataprise, we know that when it comes to IT help desk support services, businesses need reliable and responsive solutions that work seamlessly to keep their end-users productive and happy. That's why we offer stress-free help desk services that save you time, boost productivity, and improve end-user satisfaction. 300+ Certified IT Professionals Deliver immediate support to your customers 24/7/365 with our team of talented IT help desk support experts. Multi-Channel Help Desk Support Options Support the way your users want to be supported with IT help desk service available via phone, email, web chat, mobile app, or web portal. Financially Backed Service Level Agreements (SLAs) SLAs based on our ability to guarantee you are always receiving effective, efficient, and best-in-class help desk support. Reporting & Visibility Real-time reporting and customer portal for full transparency into your help desk service. Support Channels to Fit Your Needs A successful help desk is not just about resolving issues quickly. It’s about creating a best-in-class service experience for our customers that fits their unique business needs. Immediate help desk support without the costly overhead Our experts work smoothly with our clients' team to offer high-quality IT support services and IT help desk services. Our IT service desk solutions are available 24/7/365 via phone, email, web chat, or our secure web portal.All Dataprise Help and Support Desk solutions feature complimentary access to our ITSM. For customers who prefer to utilize a third-party ticketing system, our ITSM platform provides full ticket system API integration. LEARN MORE Power your Business with Dataprise Help Desk Services Our expert team of certified Help Desk professionals is available 24/7 to provide lightning-quick response times and fast resolutions to any IT issue your business may face. Our unmatched customer service means that you'll always have access to knowledgeable and friendly help desk support staff who will work tirelessly to resolve your issues, no matter how complex they may be. With our IT help desk services, you'll benefit from a range of features that are designed to streamline your IT operations and provide your end-users with the support they need to stay productive. From remote help desk support and ticket management to onsite assistance and hardware installation, we offer comprehensive solutions that cover all your IT support needs. Benefits of Using Dataprise IT Help Desk Support Services 24/7 Help Desk Support Dataprise Help Desk Services provide fast and efficient IT support with 24/7 availability to ensure your business stays up and running. Reduced Costs with Scalable Help Desk Services Our help desk support services are flexible and customizable, allowing you to choose the level of support you need, making it a cost-effective solution for businesses of all sizes. Access to Advanced IT Support Tools and Technologies Dataprise's IT Help Desk Support Services offer access to advanced tools and technologies, ensuring that your IT infrastructure is always up-to-date and secure. Increased Employee Productivity with Reduced Downtime With Dataprise's Help Desk Services, you can focus on your core business activities, while our IT experts manage and support your technology. By reducing downtime, our Help Desk Support Services help you to increase employee productivity, which leads to greater efficiency and profitability. CUSTOMER TESTIMONIAL Partnering With Businesses to Succeed “Dataprise is not a vendor… they're partners. Dataprise is an industry leader, offers expertise and comprehensive solutions across all IT domains, strong SLAs and the feeling you're never alone.” Bond, VP of Corporate Operations LEARN MORE Featured Resources 31 May 2023 How to Strengthen Cybersecurity with a Responsive Help Desk Learn More Cybersecurity 24 May 2023 Disaster Recovery as a Service- The Ultimate Guide Learn More Disaster Recovery 23 May 2023 Executive’s Guide to Doing More with Microsoft Azure Cloud Learn More Cloud View More GET IN TOUCH Ready to experience harmonious IT? As one of the nation's largest managed IT services providers, our pool of over 500 certified engineers, subject matter experts, and IT support staff remove the burden of IT—freeing you up to be the best at what you do. Complementary Services Get the most out of your IT solution with related services that come together harmoniously to provide you with the highest level of protection against threats. Managed Cybersecurity Respond to threats rapidly with deep expertise, the right tools, and 24/7 monitoring. Managed Cloud Deploy a holistic cloud management approach to maximize the benefits of the cloud. Managed Mobility Enhance security and efficiency by simplifying mobile environment management. Managed Infrastructure Keep your services continually available, physically secure, and fully supported. Managed User Support your end users and optimize and secure their technology with 24/7 multi-channel service. Professional and Field Services Achieve your strategic IT goals and give your organization a competitive advantage.