MANAGED IT SUPPORT SERVICES Modern Business Phone Systems with Microsoft Teams Voice Transform your business communications with Microsoft Teams Voice, professionally implemented and supported. Get a Customized IT Support Plan Still Using an Outdated Phone System? Microsoft Teams Voice is Built for Modern Work Traditional phone systems can be costly, difficult to manage, and completely separate from your day-to-day collaboration tools. Microsoft Teams Phone consolidates calling, chat, meetings, and collaboration into one secure, cloud-based platform.But Teams Voice isn’t one-size-fits-all, and navigating your deployment options can be overwhelming. Common challenges include:Choosing between Microsoft Calling Plans, Operator Connect, and Direct RoutingIntegrating existing PBX systems or SIP trunks with Microsoft TeamsManaging number porting, licensing, and carrier relationshipsEnsuring user adoption and minimizing disruption during rolloutWhether you're looking to retire your phone system completely or integrate Microsoft Teams with your existing telecom infrastructure, we can help you make the right choice. As a Microsoft Cloud Solutions Partner with the Modern Work designation, our experts guide you through deployment, configuration, and ongoing support—so you can modernize communication on your terms. Flexible Microsoft Teams Voice Deployment, Backed by Expert IT Support Every organization has different needs when it comes to business voice solutions. That’s why Microsoft Teams Voice offers multiple deployment options, and we can help you choose and implement the one that fits your existing infrastructure, budget, and growth plans. Microsoft Calling Plans Collapse Simple, All-in-One VoIP for Small to Mid-Sized Businesses With Microsoft Calling Plans, Microsoft acts as your PSTN carrier: no on-premises hardware, no third-party contracts. It’s the fastest way to enable VoIP calling inside Teams and is ideal for businesses looking for a fully cloud-hosted, low-complexity phone solution. Operator Connect with Microsoft Teams Expand Use Your Existing Telecom Provider with Seamless Teams Integration Operator Connect allows you to connect Teams Voice to a participating telecom provider, without needing on-premises hardware or custom configurations. It delivers the benefits of a cloud-first solution while preserving your current carrier relationship and contracts. Microsoft Teams Direct Routing Expand Maximum Flexibility for Complex or Hybrid Environments Direct Routing connects your Microsoft Teams environment to the PSTN via your own SIP trunk or on-premises PBX using a certified Session Border Controller (SBC). This approach offers the most customization and is ideal for businesses with complex call flows, compliance requirements, or legacy infrastructure. Ready to Learn More? Get In Touch! A Trusted Microsoft Cloud Solutions Partner for Modern Work As a Microsoft Solutions Partner with the Modern Work designation, we’re recognized for our deep expertise across Microsoft 365 and Microsoft Teams Voice. From licensing and configuration to training and support, our team has you covered. Drive Microsoft Teams Voice Adoption with Expert Training and Change Management Rolling out a new phone system can be disruptive without a solid change management and training plan. Successful adoption requires more than just technical deployment; it takes preparing your users to confidently make and receive calls within Microsoft Teams.That’s where our Microsoft 365 training services come in. We go beyond implementation to ensure your team gets the most from your investment in Microsoft Teams Phone.Our Teams Voice Training & Adoption Services Include:Live training sessions led by expert instructorsAwareness campaign materials (flyers, email templates, posters, and more)A communication timeline to support change management and internal rolloutsSelf-paced courses through our online LMS for ongoing learning and onboardingYour business phone system is crucial for your success, so we make sure your transition is smooth, productive, and user-friendly.