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Home>IT Services>24x7 Service Desk & Help Desk Services

24x7 Service Desk &
Help Desk Services

Dataprise Help Desk Services
Dataprise Cloud Services Dataprise On-site & IT Management Services Dataprise Help Desk Support Services Dataprise Strategic IT Consulting Services
Dataprise 24x7 Help Desk Support Services

High-quality remote support and network monitoring services –
every hour of every day.

Our remote support Help Desk provides an efficient way to provide immediate support to our customers. It’s convenient and fast. We’ve found that the vast majority of our customer’s technical problems can be resolved over the phone or with an online chat.

Over the years, we’ve continually refined our Help Desk, as well as our proprietary Help Desk Management Systems that makes this solution so powerful. Today, we offer customers the benefit of our Help Desk services in three distinct ways:

24x7 Support365® Help Desk

  • Unlimited true 24x7 live Help Desk support is available in our Support365® service plans. Our Help Desk is staffed around the clock with certified technical network consultants available to provide immediate assistance. Learn more

Outsourced Help Desk

  • We know how to run a busy help desk. And we’re confident that we can run yours. Dataprise can provide a full or part-time outsourced help desk service, application support center or service desk for your own employees or customers. Learn more

Private Labeled Help Desk

  • Whether your customers need technical, product or application support, the Dataprise Help Desk support service can be branded and tailored to meet your specific requirements. Learn more

Interested in our Help Desk Services in Washington DC, Maryland, Virginia, Philadelphia, New York City and New Jersey? Call us today at 1-888-519-8111

We provide businesses with the best IT help desk support services throughout:
  • Washington DC
  • Maryland
  • Virginia
  • New York
  • Philadelphia
  • New Jersey
  • Tennessee
  • North Carolina

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Fully-managed IT support plans for ANY business

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"S. is great!  He talked me through disconnecting the firewall, left me very detailed instructions on Notepad on how to reconnect and reset the internet connection on the laptop.  Everything works... I adore so many people at your help desk... I need a bigger heart!"

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Central Business Manager
Group of Doctor's Offices
Dataprise Solution Partners
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