High-quality remote support and network monitoring services –
every hour of every day.
Our remote support Help Desk provides an efficient way to provide immediate support to our customers. It’s convenient and fast. We’ve found that the vast majority of our customer’s technical problems can be resolved over the phone or with an online chat.
Over the years, we’ve continually refined our Help Desk, as well as our proprietary Help Desk Management Systems that makes this solution so powerful. Today, we offer customers the benefit of our Help Desk services in three distinct ways:
- Unlimited true 24x7 live Help Desk support is available in our Support365® service plans. Our Help Desk is staffed around the clock with certified technical network consultants available to provide immediate assistance. Learn more
- We know how to run a busy help desk. And we’re confident that we can run yours. Dataprise can provide a full or part-time outsourced help desk service, application support center or service desk for your own employees or customers. Learn more
- Whether your customers need technical, product or application support, the Dataprise Help Desk support service can be branded and tailored to meet your specific requirements. Learn more
Interested in our Help Desk Services in Washington DC, Maryland, Virginia, Philadelphia, New York City and New Jersey? Call us today at 1-888-519-8111
We provide businesses with the best IT help desk support services throughout:
- Washington DC
- New York
- New Jersey