Frequently Asked Questions About Microsoft 365 + Managed Services From Dataprise
What is Microsoft 365?
Microsoft 365 combines the Microsoft Office desktop suite with cloud-based communications and collaboration services allowing accessibility across all devices. Regardless on which device you’re working, Microsoft 365 gives you access to everything you need – your email, calendar, contacts, and documents – any
Why choose Dataprise for your company's Microsoft 365 migration?
Dataprise is part of an exclusive Microsoft partner program, which enables us to bundle Microsoft cloud services with our own services. Additionally, Dataprise is a Microsoft Gold Certified Partner with highly trained technical consultants who can provide a superior level of Microsoft technical support. We have a proven track record in the implementation of Microsoft 365 across various business environments, and have efficiently deployed and supported SharePoint, Teams, Exchange, Active Directory Federation Services and Directory Synchronization. With more than two decades of IT experience, Dataprise ensures your Microsoft 365 migration is safe and secure.
What type of support will Dataprise provide?
We serve as your company’s first point of contact for all support needs, including technical support, management, provisioning, and billing. You would not need to reach out to Microsoft for any issues.
Do we need any licenses to do a trial?
Microsoft and Dataprise can work together to provide you with a proof of concept trial of 25 or more users. Please contact us for more information about setting up a trial today.
Is migration support free?
Migration support can be included as part of the on-boarding process when signing up for Microsoft 365 from Dataprise.
What roles are included in the dedicated Microsoft 365 team?
Your dedicated Microsoft 365 team includes a talented team of support engineers available to you 24x7x365, as well as a program manager providing analysis and review of issues, problems, and tickets. This allows us to provide the level of reporting that our clients have found valuable and beneficial in many ways.
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