MANAGED IT SUPPORT SERVICES Managed IT Support Services , 24/7 Coverage, Proactive Management Looking for dependable, always-on IT support? Dataprise delivers fully managed IT services that reduce downtime, enhance cybersecurity, and scale with your business. Whether you're managing a distributed workforce or a growing mid-sized company, our managed IT support gives you peace of mind and frees your team to focus on strategic goals. Get a Customized IT Support Plan Features of our Fully Managed IT Services Experience world-class managed IT backed by certified professionals, 24/7 support, and proactive system monitoring. Managed IT Strategy, Consulting & ReportingWe start with an IT assessment and roadmap. Dedicated managers keep your strategy on track. Get clear monthly performance reports. Premier 24/7/365 Managed IT SupportHarmonious end-user managed IT support services, onsite support, installs and changes, advanced service level agreements, and myHelpDesk™ Mobile App access. Proactive IT Management & Support24/7 monitoring stops issues early.We handle patches and system updates. Full infrastructure support, end-to-end. Managed IT Security & Business ResiliencyAdvanced tools protect your endpoints. We manage backup and data recovery. Stay operational with continuity planning. Get a Customized IT Support Plan Why Choose Dataprise for Managed IT Services? Harmonious IT management awaits with our comprehensive managed IT support services and solutions. With our managed IT services, you can rest assured that your IT infrastructure is always in the hands of experienced and certified professionals. We provide proactive end-to-end IT management and support for all managed technologies, 24x7x365 network monitoring, patch management, and data protection. Our Premier Service Desk provides unlimited end-user support via email, chat, call or mobile app. We are a managed IT service company that offers advanced service level agreements and expert guidance, including IT infrastructure assessments and strategic roadmaps. Trust Dataprise as your IT support provider to bring harmony to your IT strategy and ensure your business runs smoothly. Harmonious Managed IT Support Available 24x7 for Happy End-Users Collapse Unlimited End-User Support 24/7 via Dataprise’s Premier Service Desk Onsite Support as Required Installs, Moves, Adds, Changes & Deletions Advanced Service Level Agreements Email, Chat, Call or Use our Mobile App for Responsive Support Proactive End-to-End IT Management Support Delivered by Pros Expand End-to-End IT Management and Support of All Managed Technologies 24x7x365 Proactive Network Monitoring & Automated Systems Management Patch Management of All Managed Devices A managed IT service that brings harmony to your IT strategy Security & Data Protection to Cover the Foundation Expand Managed End-User Anti-Spam and Advanced Email Recovery Services Next-Generation Endpoint Protection via Anti-Virus, Anti-Malware and Anti-Ransomware Managed Data Protection Expert Guidance When You Need It Expand Onboarding IT Infrastructure Assessment and Strategic Roadmap Named Service Delivery Manager & Account Manager Monthly Program Reporting & Analytics Live Network Documentation Portal Ready to Learn More? Get In Touch! REAL RESULTS FROM OUR MANAGED IT CLIENTS Dataprise beats expectations and delivers a fantastic, personalized experience “The Dataprise team is accessible — not only do I have access to their engineers, but I can also easily contact the CEO if I need to. Even though they’re a large company, their customer service is fantastic and personalized.“ MIDSIZE LAW FIRM Human Resource Director Enhance Your IT Strategy With More Dataprise Solutions MANAGED CYBERSECURITY Strategic, comprehensive cybersecurity services Protect and monitor your data 24/7 with custom-built, single-tenant managed cybersecurity solutions from Dataprise that include:Cyber Program ManagementManaged Detection & Response (MDR)Continuous Vulnerability Management Learn More DRAAS Dataprise DRaaS with ransomware protect Protect critical data with Dataprise—a Veeam Platinum Cloud & Service Provider (VCSP) focused on Disaster-Recovery-as-a-Service (DRaaS). Our mission is to have our customers back up and running at full steam with minimal downtime with plans that include:Enhanced data protection with near gap technologyContinuous monitoring local and remote backup environmentDaily updates of current local and remote restore points 0 % businesses believe they are not fully protecting their data. 0 Million USD the average cost to business recovering from a ransomware attack. Power Your Business with Dataprise Managed IT Support Services Dataprise offers expert managed IT support and IT consulting services to keep your business running smoothly. Our 24/7/365 services include unlimited end-user support, data protection, anti-spam, and advanced email recovery. As a top IT service provider, we deliver comprehensive IT management with onboarding assessments, strategic roadmaps, dedicated service and account managers, monthly reporting, and live network documentation. Benefits of Fully Managed IT Services Comprehensive Managed IT Support ServicesWith Dataprise's fully-managed IT support, you can focus on growth while we handle the tech—offering 24x7x365 monitoring, automated management, patching, and end-user support through our premier service desk. Strategic IT Management ServicesOur IT management services optimize your technology for efficiency, cost-effectiveness, and security, with offerings like IT assessments, strategic roadmaps, dedicated tech managers, monthly reporting, and live network documentation. Expert IT Support ProviderAs an expert IT provider, Dataprise delivers exceptional managed services through certified professionals, offering unlimited end-user support, onsite visits, advanced SLAs, and responsive help via email, chat, phone, or our mobile app. Proactive IT Managed Support ServicesOur IT managed support services provide 24x7x365 proactive network monitoring and automated systems management. This enables us to detect and resolve issues before they become problems, keeping your technology running smoothly and efficiently. LOCAL + NATIONAL MANAGED IT SUPPORT Looking for Managed IT Services Near You? Dataprise provides fully managed IT support nationwide with regional offices and local engineers in:New York, NYRockville, MDWashington DCLos Angeles, CADallas & Houston, TXPhoenix, AZWilmington, NCVirginia Beach, VABoulder, COWhether you need local managed IT services or nationwide coverage, we’ve got you covered with local expertise and enterprise-level support. Fully Managed IT Service Provider FAQS At Dataprise, we understand that choosing the right Managed Service Provider (MSP) is essential to keeping your business secure, efficient, and ahead of the curve. Our MSP FAQ section covers the most common questions about managed IT services, cybersecurity, cloud solutions, and more. Whether you're curious about how MSPs work, the benefits for your organization, or why Dataprise stands out, we’re here to provide clear answers and guidance to help you make the best choice for your business’s IT needs. What are managed IT services? Collapse Managed IT services involve outsourcing your IT support and infrastructure management to a provider like Dataprise. Services include 24/7 monitoring, help desk support, cybersecurity, and data backup. What do managed IT services include? Expand Our plans include proactive monitoring, unlimited support, patch management, disaster recovery, and strategic consulting. Who is a good fit for managed IT services? Expand Midsized businesses without an internal IT team, or those looking to scale efficiently and securely, gain the most from managed IT support. professionals with diverse skills and experience. This allows businesses to leverage the expertise of MSPs to optimize their IT infrastructure, improve security, and enhance overall operations. How do you ensure security and compliance? Expand We offer enterprise-grade security tools, managed compliance frameworks (HIPAA, SOC 2, etc.), and 24/7 monitoring to detect threats in real-time. How does Dataprise ensure 24/7 support? Expand Dataprise delivers true 24/7/365 support through our Premier Service Desk, staffed by certified IT professionals available around the clock. Whether it’s after-hours help or critical incident response, our team is always ready—via phone, chat, email, or the myHelpDesk™ mobile app. Can managed IT services reduce my overall IT costs? Expand Yes. By outsourcing IT management to Dataprise, you eliminate the overhead of hiring, training, and retaining in-house IT staff. Our proactive approach helps prevent costly downtime, while predictable monthly pricing makes budgeting easier. What industries do you serve? Expand Dataprise supports organizations across a wide range of industries, including healthcare, legal, finance, government, manufacturing, and nonprofit. Our IT solutions are tailored to meet industry-specific compliance, security, and operational needs. How do you handle data security and compliance? Expand We take a layered approach to security, offering next-gen endpoint protection, managed backups, and proactive monitoring. Our solutions are designed to help businesses meet key compliance standards like HIPAA, FINRA, NIST, and CMMC—protecting sensitive data while reducing risk. Ready to Power Your Business With 24/7 IT Support? Book a Discovery Call! Client Success Stories with Dataprise Managed IT Service IT Consulting Commercial Manufacturing Organization Selects Dataprise for a Comprehensive IT Assessment Learn More Disaster Recovery Maryland Municipality Leverages Dataprise for Disaster Recover and Business Continuity Plan Creation Learn More Southern Baptist Investment Foundation Turns to Dataprise for Cloud & Cybersecurity Learn More Featured IT Management Resources 24 June 2025 Managing End-of-Life Systems Strategically: Prepare for Windows 10 and Beyond Learn More Cybersecurity 23 June 2025 Dataprise Women in Technology: Meet Heather Learn More Corporate Culture 19 June 2025 Dataprise’s Mary Beth Hamilton Recognized on the 2025 Women of the Channel Power 80 Solution Provider List Learn More View More GET IN TOUCH Ready to experience harmonious IT? As one of the nation's largest managed IT services providers, our pool of over 500 certified engineers, subject matter experts, and IT support staff remove the burden of IT—freeing you up to be the best at what you do.