LIVE Service Desk Stats for 10/16/17 as of 6:06 PM EST:
ASA - 10 sec(s) | MTTR - 13 min(s)
Winning IT Management Services from Dataprise
Discover winning solutions for Remote Network Monitoring & Management, Automated Systems Management and On-Site Network & Support
With Dataprise, we operate around the clock to ensure your environment runs smoothly and efficiently. We accomplish this objective through a combination of proactive remote monitoring, automated system management, and on-site network support. With 24x7 access to our Network Operations Center (NOC) and Service Desk, we maintain a close eye on your network for efficient issue validation and remediation.
We view these relationships as true partnerships. We are all in this together. And, we are dedicated to ensure you win with IT.
Dataprise IT Management Services include:
Our dedicated team of highly experienced, certified technical professionals understand your IT challenges and provide proactive monitoring and support.
Through real-time system monitoring, our Network Operations Center receives 24x7 alerts for issue validation and remediation.
With regular, automated maintenance of systems behind the scenes, we help reduce the need for traditional on-site or break-fix support.
Managed Cloud Services from Dataprise
The cloud is everywhere. That's why we're helping customers move to the cloud. In addition to being on-site, we're also on-cloud. As your business moves some of its key systems to cloud-based providers, we're able to manage those for you: with the same amount of ease. Our technical consultants will provide you, and your business, expert advice and practical know-how no matter where your technology sits.
When looking for effective cloud services, you can trust in our cloud experts to provide managed cloud and data center services that will help your business increase productivity, decrease overhead, and gain a competitive advantage. Learn more about our cloud services. And when you're ready, contact us to get started.
{"Address":"9600 Blackwell Road, 4th Floor Rockville, Maryland 20850","AddressRaw":"9600 Blackwell Road, 4th Floor Rockville, Maryland 20850","City":"Headquarters Rockville","DisplayDirectionsLinkSeparately":false,"DistanceFromCurrentLocation":0,"Fax":"Fax: 301.945.0601","Lat":39.101,"Lon":-77.193,"MapAddressID":1,"Office":"HQ","PageUrl":"\/locations\/rockville-md","Phone":"301.945.0700","WebsiteOfficeDesc":"Rockville, MD Headquarters"}
