Automated Systems Management

We have an internal Automation Team dedicated to ensuring we utilize technology efficiently to improve the productivity of each customer. We install automated software agents that are configured and customized for each environment to ensure that critical and regular maintenance on each system is routinely performed. This feature helps save each organization both time and money by reducing the need for traditional on-site or “break-fix” support, which allows us to manage and remediate the majority of technical issues behind the scenes, often before major problems even arise.

• Anti-virus, anti-spyware, and anti-malware scans
• Preventive software patch management
• Software licensing management and compliance reporting
• PC inventory management reporting
• PC performance tuning
• End-user desktop remote access
• Client console and monthly reports

Today the cloud is receiving a lot of attention, but most businesses still depend on their office network to execute their day-to-day tasks. And that’s not going to change anytime soon. If you are currently looking into a Cloud strategy, we’ll even recommend which in-house systems should be transitioned to the Cloud – and which ones shouldn’t. Learn more about cloud services.