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A Help Desk Experience Unlike Any Other

With myHelpDesk, you get:

Access to the myHelpDesk virtual support assistant, TEChy

Get Technical Support Using our Real-Time Support Assistant, TEChy

TEChy is Dataprise's revolutionary live IT support assistant. With techy, you can report your IT incidents and he will help you resolve them in the most efficient manner.

Features Include:

  • Submit IT Incidents
  • Real-time Call-backs with our IT Experts
  • Available Live Chat Option/Connect to Live Agent

Access to the myHelpDesk mobile app

On-the-Go Access to our 24X7 Help Desk

The myHelpDesk app provides you with direct access to our 24x7 help and support desk. The app enables our IT staff to work around your schedule and resolve your technical issues quickly.

Features Include:

  • Real-time Ticket Creation
  • Immediate Call-in Options
  • Scheduled Call-backs
  • View Reported Issues
  • View History

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Custom White Labeling Available with myHelpDesk!

myHelpDesk can be branded as YOUR Help Desk. Our white labeled app options integrate with our 24x7 Help Desk to provide a highly integrated and seamless support experience for YOUR own customers.

Our white label options are included FREE with a service subscription and include the following features:

  • Branded myHelpDesk app with your business logo
  • Your own displayed support email, phone and contact information
  • Branded voice prompt IVR menu for inbound calls
  • White labeled push and email ticket update notifications
  • Branded live-technician answer scripts

Contact Us To Get Started Winning With IT Today!

If your business is looking to partner with a local IT support company that will learn the intimate details of your business technology and process, while also having the experience to manage and advise you on your day-to-day technology challenges, just fill out our contact form below and one of our consultants will contact you shortly.

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