What is Covered with 24×7 IT Support Services? By Dataprise | August 8, 2023 | Comments Off on What is Covered with 24×7 IT Support Services? As a client of a Managed Service Provider (MSP) offering 24×7 IT support services, you can expect continuous assistance to address any technical or network issues within your organization’s IT infrastructure. So, what is covered with 24×7 IT support services? This includes troubleshooting hardware and software, resolving network support issues, performing IT maintenance, installing and… Read More
Client Testimonial: Foulger-Pratt By Dataprise | December 9, 2022 | Comments Off on Client Testimonial: Foulger-Pratt Read More
Tech Talk: Help Desk Services Pt. 1 By Dataprise | December 9, 2022 | Comments Off on Tech Talk: Help Desk Services Pt. 1 In this 3-part Tech Talk, we asked Service Desk Engineer Sean Morrisey to give us insight into how the Dataprise Help Desk integrates with businesses. Read More
Whitepaper: CIO’s Guide to Key Person Dependency Risk By Dataprise | December 2, 2022 | Comments Off on Whitepaper: CIO’s Guide to Key Person Dependency Risk With the U.S. Department of Labor reporting that 4.4 million Americans quit their jobs in September 2021 and Bankrate discovering that 55% of Americans anticipate looking for new jobs well into 2022, there’s no better time for organizations to evaluate their risk of key person dependency. Read More
Dataprise Delivers Enterprise-Class Support to Leading Real Estate Developer, Foulger-Pratt By Dataprise | November 19, 2022 | Comments Off on Dataprise Delivers Enterprise-Class Support to Leading Real Estate Developer, Foulger-Pratt Foulger-Pratt maintained an internal IT department and worked with smaller MSPs throughout the years, but in early 2015 realized they had outgrown their current provider and found it challenging for their internal IT team to keep up with the needs of the business. In their search for a new MSP, they engaged us and began… Read More
4 Problems Employees Create Innovating IT Solutions on Their Own By Nabil Gharbieh | November 3, 2022 | Comments Off on 4 Problems Employees Create Innovating IT Solutions on Their Own The best employees are constantly innovating on the fly. When they encounter an obstacle, they figure out how to get around it. Employees who adopt and uniquely overcome obstacles, often time get heralded as employees of the month or with other recognitions. However, often, employees create more problems when they work on their own, as… Read More
Datasheet: Dataprise Managed User By Dataprise | October 31, 2022 | Comments Off on Datasheet: Dataprise Managed User Managed user solutions that support your users where they are, when they need it. Read More
Whitepaper: The Voice of Employees on Virtual Meetings By Dataprise | October 1, 2022 | Comments Off on Whitepaper: The Voice of Employees on Virtual Meetings It goes without saying that the use of video conferencing and unified communications platforms are ubiquitous in 2021, but how are employees feeling about these tools? We surveyed 125 individuals to take a pulse on virtual meetings and the state of collaboration. Read More
Strengthening the Human Firewall: Steps to Improve Employee Security Training By Dataprise | September 23, 2022 | Comments Off on Strengthening the Human Firewall: Steps to Improve Employee Security Training What is your organization doing to combat security breaches caused by human error? Read our 5 questions your stakeholders should be asking. Read More
IT Process Automation: How to Reduce Human Error in Your IT Operations By Dataprise | May 27, 2022 | Comments Off on IT Process Automation: How to Reduce Human Error in Your IT Operations How can businesses reduce human error in the workplace? This blog details the benefits of IT process automation. Read More