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The IT Professional’s Handbook to Third-Party Vendor Risk Management Excellence  

Risk Management

Partnering with vendors can save a company time, money, and headaches, but unfortunately, vendors can also open the door to security nightmares. Developing a risk management strategy may be a granular process, but it’s the only way to protect an organization’s reputation and financial stability. What Is Third-Party Vendor Management? Third-party vendor management refers to…

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Dell Technologies Data Breaches: What You Need to Know

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Dell Technologies recently faced not one but two major data breaches that exposed sensitive information from millions of customers. In the first breach, a hacker named Menelik claimed to have accessed a Dell online portal, stealing customer data such as names, addresses, and order details. Despite Dell’s initial response, Menelik allegedly carried out a second…

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Make Sure You Get Those Emails: Whitelist Email Addresses in Microsoft Office 365

Sometimes Exchange can be a little overzealous in protecting you from spam and other unwanted email. To make sure messages get through, you can whitelist email addresses in Microsoft 365.  We get this question a lot from IT Pros and people just getting started in the Microsoft 365 Admin center. If you’re not an Office 365 admin, you…

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The Persistent Threat: How Phishing Email Scams Target HR and IT Departments

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Phishing email scams have become a major headache for organizational cybersecurity, cleverly slipping past usual security measures by playing on human vulnerabilities. The Human Resources (HR) and Information Technology (IT) departments, which hold a lot of sensitive employee and system information, are especially at risk. These scams threaten not just the privacy and accuracy of…

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12 Questions to Ask Managed Service Providers Before You Sign on the Dotted Line

Evaluating Managed Services Providers

According to a 2018 report by Sage Business Researcher, the skills gap costs individual companies $800,000 annually in lost productivity costs. What is the skills gap? It is the gap between the expertise you need to operate and grow your business and the qualifications of your team or available candidates. While you may not want…

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Managed Services Best Practices: 11 Things Your MSP Should Be Doing for Your Business

Managed Services Provider Should Do This

When you contract a managed service provider (MSP), you’re likely thinking primarily about the proactive and reactive activities associated with support tickets, patch management, system management, and technical support. These are the most obvious components of managed services, but there are many other essential tasks going on behind the scenes that contribute to a customer’s…

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What Does It Really Cost to Run an IT Department?

What Does IT Costs To Run Your IT Department with Free Calculator

I’ve talked with countless organizations about their in-house IT departments, and I’m amazed how the vast majority don’t know either what IT costs them or how to accurately calculate it. I’m not talking about just their investments in platforms and software but rather the overall departmental and personnel expenses that maintaining in-house IT is costing…

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Dataprise Women in Technology: Meet Amber

WIT May 2024 Amber

This month for our Women in Technology, we are spotlighting Amber, one of our MDM Service Agents! Read about her story and how she started in technology. Tell us your story on how you got into technology. I was looking for a change from my pediatric dental office management role. I was fortunate to have…

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Phishing Scams: A Big Threat to Small and Mid-Sized Businesses

Cyber SMB

Phishing has become a formidable menace for small and medium-sized enterprises (SMEs). It’s a deceptive practice where cybercriminals impersonate legitimate institutions to dupe people into disclosing confidential information, leading to substantial financial damage for companies. This blog is dedicated to exploring the risks associated with phishing threats, the sophisticated tactics cybercriminals deploy, and the proactive defenses…

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Fully Managed IT Services for Small to Mid-sized Businesses

Fully Managed IT for SMBs

For small to mid-sized businesses (SMBs), managing IT infrastructure can be overwhelming. Limited budgets, small internal teams, and rising cybersecurity threats make it difficult to stay ahead. That’s why many SMBs turn to fully managed IT services — a cost-effective, scalable way to access enterprise-level technology, 24/7 support, and expert guidance without the burden of…

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